mCaffeine is a Consumer Packaged Goods organization based in India, with around 600 employees and annual revenues of $24.0 million.

What enterprise applications does mCaffeine use?

mCaffeine operates a diverse technology stack with applications such as Visa Authorize.Net, Chat360 and GoDaddy Webmail, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

What digital transformation initiatives has mCaffeine undertaken?

mCaffeine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Sumanel Technology and GoDaddy.

What are the most recent software purchases made by mCaffeine?

mCaffeine recently adopted applications including PayPal Braintree in 2025, Chat360 in 2025 and Amazon API Gateway in 2025, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at mCaffeine?

APPS RUN THE WORLD maintains an up-to-date database of mCaffeine’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track mCaffeine’s IT investments?

Our research team continuously updates mCaffeine’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by mCaffeine?

Subscribe to APPS RUN THE WORLD to access the complete mCaffeine technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

mCaffeine Technographics, Software Purchases, AI and Digital Transformation Initiatives

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

mCaffeine Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by mCaffeine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 mCaffeine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that mCaffeine has purchased the following applications: Visa Authorize.Net for Payment Processing in 2016, Chat360 for Chatbots and Conversational AI in 2025, GoDaddy Webmail for Collaboration in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems mCaffeine is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Sumanel Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing mCaffeine revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for mCaffeine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Visa	Legacy	Visa Authorize.Net	Payment Processing	ERP	n/a	2016	2016
			Payment Processing	ERP		2025	2025

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Visa

Legacy

Visa Authorize.Net

Payment Processing

ERP

n/a

2016

Payment Processing

ERP

2025

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Sumanel Technology	Legacy	Chat360	Chatbots and Conversational AI	AI-Powered Application	n/a	2025	2025	In 2025, mCaffeine deployed Chat360 on its website. mCaffeine implemented Chat360, a Chatbots and Conversational AI application, to provide on-site conversational engagement for its India e-commerce channel and product pages. The deployment uses Chat360 as an embedded website conversational interface configured with conversational flows for product discovery, FAQ resolution, and lead capture. Configuration included a content-driven knowledge base, intent routing and adaptive dialogue scripts, plus analytics instrumentation consistent with Chatbots and Conversational AI functional patterns. Sumanel Technology is the named vendor that delivered the Chat360 implementation and initial configuration. Operational scope is focused on online customer support and digital commerce touchpoints on mcaffeine.com, with governance organized around conversational content management and regular script updates. Rollout and operational ownership are positioned with internal digital commerce and customer support teams, supported during the initial implementation by Sumanel Technology.

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Sumanel Technology

Legacy

Chat360

Chatbots and Conversational AI

AI-Powered Application

n/a

2025

In 2025, mCaffeine deployed Chat360 on its website. mCaffeine implemented Chat360, a Chatbots and Conversational AI application, to provide on-site conversational engagement for its India e-commerce channel and product pages. The deployment uses Chat360 as an embedded website conversational interface configured with conversational flows for product discovery, FAQ resolution, and lead capture. Configuration included a content-driven knowledge base, intent routing and adaptive dialogue scripts, plus analytics instrumentation consistent with Chatbots and Conversational AI functional patterns. Sumanel Technology is the named vendor that delivered the Chat360 implementation and initial configuration. Operational scope is focused on online customer support and digital commerce touchpoints on mcaffeine.com, with governance organized around conversational content management and regular script updates. Rollout and operational ownership are positioned with internal digital commerce and customer support teams, supported during the initial implementation by Sumanel Technology.