Portland, 97206, OR,
United States
McCollum Auto Body Technographics
McCollum Auto Body Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McCollum Auto Body and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 McCollum Auto Body employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McCollum Auto Body has purchased the following applications: CCC ONE for Shop Management in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McCollum Auto Body is running and its propensity to invest more and deepen its relationship with CCC Intelligent Solutions , Google , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McCollum Auto Body revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McCollum Auto Body intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McCollum Auto Body Tech Stack and Enterprise Applications
McCollum Auto Body ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CCC Intelligent Solutions | Legacy | CCC ONE | Shop Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, McCollum Auto Body implemented CCC ONE, the Shop Management application from CCC Intelligent Solutions. The deployment targeted estimating and repair order intake workflows for the 80-employee collision repair shop, and specifically enabled staff to write online repair estimates submitted for Bodyshop Booster through CCC ONE.
CCC ONE was configured to support core Shop Management estimating capabilities, including parts and labor line items, digital photo attachments, price templates, and customer communications, aligning estimate composition with collision repair operational terminology. Configuration emphasized estimate-to-repair order routing so that online repair estimates could be converted into internal work orders and tracked across the repair lifecycle.
Integration work focused on submitting completed online repair estimates from CCC ONE to Bodyshop Booster, maintaining estimate detail and supporting documentation for third-party review and approval. Operational coverage included estimators, service advisors, and shop supervisors, with role-based access controls and updated estimate approval steps to accommodate electronic submissions. Training and process changes centered on creating, submitting, and tracking online repair estimates within CCC ONE to standardize Shop Management workflows.
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McCollum Auto Body Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, McCollum Auto Body implemented Google Workspace (Formerly Google G-Suite) as its primary collaboration platform. Google Workspace (Formerly Google G-Suite) is deployed across the 80 employee firm and classified in the Collaboration category to provide Gmail, Drive file storage, Docs and Sheets collaborative editing, and Calendar scheduling for daily operations.
The implementation covers core business functions including customer service, shop operations, and administrative accounting, and the Google Workspace deployment is surfaced on the company website where business email addresses and contact mechanisms reference the verified domain. Configuration work includes tenant domain verification and use of the Google Admin console to provision and deprovision accounts, manage authentication, and apply baseline security and access controls typical of Collaboration deployments.
Operational scope centers on shared document collaboration, centralized mailbox management, and calendaring for technicians and front office staff, aligning Google Workspace (Formerly Google G-Suite) Collaboration capabilities with internal workflows. Governance relies on centralized administration through the Admin console to enforce account provisioning, domain level policies, and role based access controls to maintain a single corporate identity across communications and document workflows.
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McCollum Auto Body CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, McCollum Auto Body implemented Podium Interaction Management as a Customer Engagement solution on their website. The Podium Interaction Management deployment is embedded on the company's customer facing pages to capture inbound inquiries, appointment and estimate requests, and to centralize conversational touchpoints with vehicle owners. This implementation supports customer communications for front desk and service coordination functions at the Portland body shop.
Configuration centers on Podium Interaction Management capabilities typical for the Customer Engagement category, including an embedded web messaging widget, a unified message inbox for SMS and web conversations, and review solicitation workflows to streamline after service feedback. The architecture is a cloud hosted SaaS model with the web widget embedded in the site, routing interactions to staff for response and recording customer contact data and conversational history for ongoing engagement. McCollum Auto Body Podium Interaction Management Customer Engagement is therefore focused on operationalizing online customer communications and lead capture workflows at the shop level.
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McCollum Auto Body IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at McCollum Auto Body
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by McCollum Auto Body Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||