McDonald’s Japan
Shinjuku Island Tower, 6-5-1 Nishi-Shinjuku, Shinjuku-ku,
Tokyo, 163-1339,
Japan
Tokyo, 163-1339,
Japan
81 3-6911-5000
Retail
McDonald’s Japan Technographics
McDonald’s Japan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McDonald’s Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2554 McDonald’s Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McDonald’s Japan has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle Cloud HCM for Core HR in 2023, AppsFlyer Marketing Analytics for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McDonald’s Japan is running and its propensity to invest more and deepen its relationship with Oracle , LINE Corporation , AppsFlyer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McDonald’s Japan revenues, which have grown to $421.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McDonald’s Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McDonald’s Japan Tech Stack and Enterprise Applications
McDonald’s Japan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | Wipro Technologies | 2014 | 2014 |
In 2014, McDonald's Japan implemented Oracle E-Business Suite as its core finance application. The Oracle E-Business Suite deployment targeted Oracle R12 EBS for corporate accounting, positioned as an ERP Financial platform supporting centralized month end and statutory accounting workflows.
The implementation encompassed Oracle Financials capabilities typical to ERP Financial use cases, including General Ledger, Accounts Payable, Accounts Receivable and Fixed Assets configured for month end close, statutory reporting and posting automation. Wipro Technologies staffed an Oracle Finance Team Lead who served as SME and Finance Lead for Oracle R12 EBS support and enhancements, managing month end activities and providing guidance on custom components.
Operational coverage focused on McDonald's Japan finance organization with ongoing application support and enhancement delivery coordinated from Tokyo by Wipro Technologies. Technical and functional integration patterns emphasized subledger to general ledger posting flows, payables and receivables transaction automation, and fixed asset depreciation scheduling consistent with ERP Financial architectures.
Governance centered on a finance led support model, with the Wipro Oracle Finance Team Lead owning enhancement prioritization, issue resolution workflow and month end control execution within Oracle E-Business Suite. This implementation established Oracle E-Business Suite as McDonald's Japan ERP Financial platform for corporate finance and accounting operations.
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Payment Processing | ERP |
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2019 | 2019 |
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McDonald’s Japan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023 McDonald's Japan moved to complete its HR revamp by extending Oracle Cloud HCM to cover franchise and part-time crew employees. Oracle Cloud HCM was deployed to provide Core HR capabilities across employee types and to centralize HR operations under a single cloud platform.
The program began in 2019, development work started in 2020, and rollout for full-time employees concluded in April 2021, with the company planning to finish coverage for franchise crew by 2023. The initiative was driven by persistent data staleness and difficulty finding HR information after years of incremental internal changes, prompting a strategic decision to invest in a modern HR platform.
The implementation replaced on premises Oracle E-Business Suite (EBS) with cloud native Oracle Cloud HCM, consolidating employee master records and workforce data into a single Core HR system. Configuration emphasized centralized employee records, workforce lifecycle workflows, and HR process automation to reduce manual reconciliation and improve data currency.
Governance followed a phased rollout by employment type, preserving existing payroll and HR operations for full-time staff while extending standardized processes and data models to part-time and franchise employees. The Oracle Cloud HCM deployment was aligned to support McDonald's Japan learning and development priorities, including Hamburger University programs, so HR systems do not become a hindrance to people development.
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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McDonald’s Japan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppsFlyer | Legacy | AppsFlyer Marketing Analytics | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, McDonald’s Japan implemented AppsFlyer Marketing Analytics on their website. AppsFlyer Marketing Analytics is a Marketing Analytics solution used to centralize web-level campaign measurement and attribution for the Japan site and supporting digital marketing operations. The deployment was scoped to the corporate web estate and the implementation narrative centers on marketing and analytics business functions within McDonald’s Japan.
The implementation focused on website instrumentation and analytics capabilities common to the Marketing Analytics category, including click and view attribution, campaign performance dashboards, funnel and cohort analysis, and custom reporting for campaign segmentation. AppsFlyer Marketing Analytics was configured to capture page level events and campaign parameters, enabling consolidated dashboards and analytical workflows for campaign owners and the digital team.
Deployment was executed as a website measurement layer, with the AppsFlyer Marketing Analytics tagging implemented across customer journey touch points on the site. Operational coverage emphasized the marketing and digital analytics teams for ongoing measurement and campaign governance, and the implementation supported standardized event taxonomy and reporting workflows to drive consistent campaign measurement across the web channel.
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Marketing Analytics | CRM |
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2022 | 2022 |
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McDonald’s Japan EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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McDonald’s Japan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at McDonald’s Japan
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of Operations | VP | Operations | |
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Director, Technology Strategy & Planning | Director | IT | |
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CFO | CXO | Finance | |
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Senior Director Finance | Director | Finance | |
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VP & CIO | VP | IT | |
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Director, Head of Japan Corporate HR & Talent | Director | HR | |
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Board Director, Chief People Officer, Vice President in Human Resources and General Affairs | Director | HR | |
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Director, Finance | Director | Finance | |
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Apps Being Evaluated by McDonald’s Japan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from McDonald’s Japan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the McDonald’s Japan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD McDonald’s Japan Technographics
McDonald’s Japan is a Retail organization based in Japan,
with around 2554 employees and annual revenues of $421.0 million.
McDonald’s Japan operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and AppsFlyer Marketing Analytics,
covering areas like ERP Financial, Core HR and Marketing Analytics.
McDonald’s Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and AppsFlyer.
McDonald’s Japan recently adopted applications including
Oracle Cloud HCM in 2023, Microsoft Clarity in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McDonald’s Japan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McDonald’s Japan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McDonald’s Japan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.