Warren, 16365, PA,
United States
McKissock LLC Technographics
McKissock LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McKissock LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 McKissock LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McKissock LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Provide Support for Chatbots and Conversational AI in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McKissock LLC is running and its propensity to invest more and deepen its relationship with Oracle , Provide Support , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McKissock LLC revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McKissock LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McKissock LLC Tech Stack and Enterprise Applications
McKissock LLC ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 McKissock LLC deployed Oracle NetSuite ERP to centralize finance operations and to incorporate accounting for new acquisitions into a single ERP Financial platform. The implementation positioned Oracle NetSuite ERP as the companys ERP Financial backbone supporting finance and accounting business functions across McKissock LLC.
The deployment configured core ERP Financial modules including a centralized general ledger, accounts payable, accounts receivable, fixed assets, revenue recognition, and multi-entity consolidation. Configuration work emphasized a harmonized chart of accounts, intercompany accounting rules, and standardized record structures to allow consistent transaction processing across legal entities.
Operational scope targeted the finance and accounting departments across the United States and newly acquired subsidiaries, with onboarding templates and standardized entity setup used to bring acquisitions into the NetSuite instance. The implementation relied on configurable multi-entity controls and role based access to segregate duties and to maintain financial consolidation consistency across sites.
Governance and rollout centered on standardized acquisition onboarding processes, documented operating procedures for month end close, and training for accounting teams to enforce common workflows. Change control established versioned configuration documentation and role based permissions in Oracle NetSuite ERP to support ongoing consolidation of additional acquisitions.
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McKissock LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, McKissock LLC deployed Provide Support as a website-based chat solution. Provide Support is implemented on the McKissock website and is classified in the Chatbots and Conversational AI category for online learner and customer engagement.
The implementation is focused on an embedded web chat widget, configured to handle live chat sessions, proactive messaging, canned responses, offline message capture and transcript logging. Provide Support is provisioned as an agent console for support staff to accept and route incoming chats, populate standardized reply templates, and retain chat histories for case reference. These capabilities align with common Chatbots and Conversational AI functional workflows such as real-time visitor monitoring, session handoff to human operators, and automated response templates.
Operational scope is centered on the public website as the primary channel for inbound learner inquiries and support interactions, with the application serving customer service and learner support functions. Governance is operationally oriented, with support agents using the Provide Support console to manage queues and maintain conversation records, and with chat routing and offline capture configured to ensure inquiries are recorded for follow up. The configuration emphasizes web-facing deployment and agent workflow orchestration rather than backend systems replacement.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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McKissock LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, McKissock LLC implemented Cisco Webex Meetings to support web-based instructor-led sessions and customer-facing events. This deployment uses Cisco Webex Meetings within the Audio Video and Web Conferencing category and is surfaced directly on the McKissock website for attendee access and registration.
The implementation configures standard Cisco Webex Meetings capabilities, including scheduled meetings and webinars, browser-based join flows, screen sharing, meeting recording, and participant management. Administrative controls and role-based meeting permissions were established to preserve session security and to enable instructors to manage attendees, recordings, and shared content.
Operationally the Cisco Webex Meetings instance is embedded into McKissock LLC web pages to provide one-click entry points for course attendees and public events, aligning the application with online course delivery and customer engagement functions. Governance has been centralized under a platform administrator model, with documented scheduling and recording procedures to support consistent delivery across the company’s education offerings.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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McKissock LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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McKissock LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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McKissock LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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McKissock LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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McKissock LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at McKissock LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by McKissock LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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