Woking, GU21 5SB,
United Kingdom
IDOX Technographics
IDOX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDOX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 IDOX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDOX has purchased the following applications: Unit4 HCM for Core HR in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDOX is running and its propensity to invest more and deepen its relationship with UNIT4 , Sage , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDOX revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDOX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDOX Tech Stack and Enterprise Applications
IDOX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Mclaren Software deployed Cisco Webex Meetings on its website to provide Audio Video and Web Conferencing for client collaboration and service delivery. The Cisco Webex Meetings implementation is embedded into web pages to enable browser-based meeting join flows and to present meeting scheduling and join controls to external clients and internal staff. The deployment supports standard conferencing capabilities such as screen sharing, meeting recording, host controls, and multi-party audio and video sessions, consistent with the Audio Video and Web Conferencing category.
The implementation scope covers professional services teams and client-facing interactions across the company, using Cisco Webex Meetings to centralize virtual client briefings, demos, and internal team collaboration. Configuration and governance emphasized meeting administration, user access and host controls, and web-embedded join workflows to align conferencing with client engagement processes. The deployment surfaces the Cisco Webex Meetings application name in client-facing flows on the corporate website to streamline external access and meeting participation.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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IDOX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Mclaren Software implemented Adobe Experience Cloud on its website. Mclaren Software implemented Adobe Experience Cloud for Customer Experience to centralize web content delivery and online customer engagement across its corporate site.
The deployment focused on core Customer Experience capabilities, including web content management, personalization and audience segmentation, analytics instrumentation, and tag management. Adobe Experience Cloud was configured to support continuous editorial updates and to enable targeted digital experiences, aligning content management with behavioral measurement and segmentation workflows.
Operational ownership sits with marketing and web operations teams, with the implementation scoped to the public website serving Mclaren Software customers in the United Kingdom. The implementation emphasizes customer engagement and measurement, integrating content workflows with analytics-driven audience definitions to inform on-site experience decisions.
Governance was established around editorial workflows and tagging standards to ensure consistent content publication and analytics accuracy, with process changes to coordinate marketing campaigns and site updates. The Mclaren Software Adobe Experience Cloud Customer Experience deployment therefore links content management, personalization, and analytics to formalized governance and operational responsibilities.
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IDOX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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IDOX TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IDOX PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IDOX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at IDOX
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by IDOX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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