M&Co
5 Inchinnan Drive Inchinnan,
Renfrewshire, PA4 9AF,
United Kingdom
Renfrewshire, PA4 9AF,
United Kingdom
44 3713 769 246
Retail
M&Co Technographics
M&Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M&Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 M&Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M&Co has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Salesforce Commerce Cloud for eCommerce in 2014, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M&Co is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M&Co revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M&Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M&Co Tech Stack and Enterprise Applications
M&Co ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, M&Co implemented Oracle E-Business Suite as its ERP Financial platform. The deployment concentrated on core Oracle Financials capabilities to establish structured accounts payable controls, intercompany accounting, and scheduled payment runs across the finance organization.
Configuration work emphasized Accounts Payable workflows and SLA enforcement for invoice processing, with Oracle E-Business Suite used to codify service level agreements and automate invoice routing and approval states. The implementation included setup of supplier master controls and intercompany transaction handling, and it deployed scheduled payment processing to support four payment runs per week.
Operational coverage centered on a five person accounts payable team responsible for day to day processing and payments to suppliers and employees to terms, alongside finance and treasury coordination. Post go live responsibilities included delivering support and training for Oracle Financials and maintaining supplier and intercompany relationship management to improve joint processes.
Governance changes introduced formal SLA metrics for AP invoice processing, structured weekly review cycles, and performance tracking. The finance leadership reviewed targets with senior management, analyzed trend reports, took timely action on performance issues, and implemented reward measures when targets were achieved or exceeded.
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Payment Processing | ERP |
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2019 | 2019 |
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M&Co eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, M&Co implemented Salesforce Commerce Cloud. M&Co deployed Salesforce Commerce Cloud as the central eCommerce platform powering the M&Co website and online retail operations in the United Kingdom, consolidating the storefront layer and customer shopping experience under a single cloud service.
The implementation aligned with standard eCommerce functional modules, including storefront templates and content management, product catalog and SKU management, merchandising and promotions configuration, and checkout workflows to support online sales and marketing operations. Operational coverage centers on the website layer and spans merchandising, marketing, IT, and online operations teams, with governance focused on platform configuration controls, content publishing workflows, and operational handoff for promotions and catalog updates.
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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M&Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, M&Co deployed Hotjar on its website. M&Co implemented Hotjar as part of its Customer Experience tooling to capture on-site user behavior and qualitative feedback for its ecommerce storefront.
The Hotjar implementation used a client-side tracking snippet to enable session replay, heatmaps, and on-page feedback mechanisms, features typical of Customer Experience applications. The deployment covered M&Co's public ecommerce site in the United Kingdom and was primarily used by digital product, UX, and marketing teams to gather behavioral analytics and direct user feedback, with collected artifacts and survey responses consumed in internal analysis workflows to inform usability reviews and iterative front-end adjustments.
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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M&Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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M&Co CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at M&Co
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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Head of HR | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by M&Co Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from M&Co IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the M&Co digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD M&Co Technographics
M&Co is a Retail organization based in United Kingdom,
with around 3900 employees and annual revenues of $1.00 billion.
M&Co operates a diverse technology stack with applications such as
Oracle E-Business Suite, Salesforce Commerce Cloud and Hotjar,
covering areas like ERP Financial, eCommerce and Customer Experience.
M&Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Contentsquare.
M&Co recently adopted applications including
Adobe Audience Manager in 2021, Awin Affiliate Marketing in 2021 and Lumen Cloud (ex CenturyLink) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of M&Co’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates M&Co’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete M&Co technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.