Louisville, 40223, KY,
United States
MedAssist, a Firstsource company Technographics
MedAssist, a Firstsource company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedAssist, a Firstsource company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 MedAssist, a Firstsource company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedAssist, a Firstsource company has purchased the following applications: Block Afterpay for Payment Processing in 2021, Symphony Talent Findly for Recruiting in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedAssist, a Firstsource company is running and its propensity to invest more and deepen its relationship with Block (ex Square, Inc) , Symphony Talent , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedAssist, a Firstsource company revenues, which have grown to $530.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedAssist, a Firstsource company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedAssist, a Firstsource company Tech Stack and Enterprise Applications
MedAssist, a Firstsource company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Block (ex Square, Inc) | Legacy | Block Afterpay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, MedAssist, a Firstsource company deployed Block Afterpay on its website checkout as an additional payment option for customers. Block Afterpay is embedded as the Block Afterpay checkout widget and configured to support Payment Processing workflows common to installment billing, authorization tokenization, and merchant settlement sequencing. Deployment work emphasized front end integration into the ecommerce checkout flow and server side payment token handling to pass authorization and settlement events into MedAssist's payment processing stack.
Operational coverage centers on online service billing and touches business functions including customer billing, revenue operations, and customer service for transaction inquiries. Governance and process changes focused on updating checkout routing rules, payment acceptance policies, and reconciliation procedures to account for installment payment timing and settlement windows. The implementation is executed at the website checkout layer and interfaces with MedAssist's existing payment authorization and settlement processes without naming specific back end systems.
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MedAssist, a Firstsource company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symphony Talent | Legacy | Symphony Talent Findly | Recruiting | HCM | n/a | 2010 | 2010 |
In 2010, MedAssist, a Firstsource company implemented Symphony Talent Findly to power Recruiting capabilities on its corporate careers site. Symphony Talent Findly was embedded on the public careers portal to surface job listings and collect candidate applications using hosted search and application workflows.
The implementation focused on candidate search, resume parsing and job posting management consistent with Recruiting platform capabilities. Symphony Talent Findly was configured to deliver searchable job listings, structured application forms and routing rules that supported recruiter review queues and hiring manager access.
Deployment was centered on the company careers website where the Findly search and application flows are exposed to external candidates. Operational ownership rested with Talent Acquisition and HR teams who used the embedded Symphony Talent Findly interfaces to manage requisitions, route candidates and maintain job templates across US hiring activity.
Governance encompassed role based access for recruiters and hiring managers, standardized application workflows and recruiter queues to enforce consistent screening and handoff processes. MedAssist uses Symphony Talent Findly for Recruiting to support Talent Acquisition functions and to streamline public facing job discovery and applicant intake.
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Workforce Management | HCM |
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2014 | 2014 |
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MedAssist, a Firstsource company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, MedAssist, a Firstsource company deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation is surfaced on MedAssist's public website to provide external-facing meeting access for client engagements and virtual consultations. Cisco Webex Meetings is used to host scheduled and ad hoc video conferences, enabling screen sharing, recording and playback, participant management, and role-based meeting controls to support service delivery workflows.
The implementation follows a cloud-hosted conferencing architecture consistent with Cisco Webex Meetings, with browser and native client access paths exposed via the website for external users. Functional capabilities implemented include HD video and audio, screen and application sharing, meeting recording, and administrative controls for user provisioning and meeting security. Governance is exercised through centralized account configuration and meeting policy management by IT to standardize security settings and user access, while the website integration provides a public join surface for scheduled and on-demand sessions supporting client-facing and internal collaboration across professional services teams.
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Collaboration | Collaboration |
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2019 | 2019 |
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MedAssist, a Firstsource company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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MedAssist, a Firstsource company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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MedAssist, a Firstsource company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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MedAssist, a Firstsource company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MedAssist, a Firstsource company
Apps Being Evaluated by MedAssist, a Firstsource company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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