Medconcursos Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Medconcursos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2275 Medconcursos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medconcursos has purchased the following applications: Clint for Sales Automation, Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medconcursos is running and its propensity to invest more and deepen its relationship with Clint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medconcursos revenues, which have grown to $341.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medconcursos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clint | Legacy | Clint | Sales Automation, Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, Medconcursos implemented Clint to centralize WhatsApp-based customer support and its sales CRM. The deployment used Clint for Sales Automation,Customer Support to unify customer messaging and CRM-driven sales activities for the Brazil-based education provider.
Medconcursos configured Clint's atendimento and negócios modules as the operational core. The atendimento capability centralized inbound WhatsApp conversations into a shared agent workspace while negócios provided CRM pipeline management and opportunity tracking, enabling coordinated handoffs between support and sales. Configuration emphasized conversation-to-record association and workflow automation typical of Sales Automation,Customer Support solutions.
Adoption began April 2024 and focused on consolidating the companys customer-facing teams onto a single messaging and CRM platform. Governance introduced standardized message assignment rules and CRM pipeline ownership to streamline follow up and conversion workflows across support and sales.
After adoption beginning April 2024 the operation absorbed more than 8,000 messages per day and the case study reports approximately a 150% increase in conversions attributed to Clint's atendimento and negócios capabilities. The implementation narrative links Clint to both scaled WhatsApp message handling and improved sales conversion outcomes for Medconcursos.
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