Medguard
Unit 6/7, Block 4, Ashbourne Business Park, Co. Meath,
Ashbourne, A84 VK52,
Ireland
Ashbourne, A84 VK52,
Ireland
353 1 835 2411
Distribution
Medguard Technographics
Medguard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medguard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Medguard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medguard has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2023, ClickDesk Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medguard is running and its propensity to invest more and deepen its relationship with Oracle , ClickDesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medguard revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medguard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medguard Tech Stack and Enterprise Applications
Medguard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | 3EN Group | 2023 | 2023 |
In 2023 Medguard implemented Oracle NetSuite ERP, deploying a cloud-native ERP Financial solution to centralize its finance and distribution workflows. The deployment was delivered by SI 3EN Group, and the project timeline emphasized rapid execution, completing the migration from Sage to Oracle NetSuite ERP in a couple of months while establishing a single system for transactional finance and order processing.
The implementation focused on core ERP Financial capabilities, including general ledger consolidation, accounts receivable and payable processing, order management, and inventory control tailored to distribution operations. Oracle NetSuite ERP was configured to support standard financial processes and order-to-cash workflows, and configuration work included chart of accounts alignment and transactional mapping consistent with distribution accounting practices.
Integrations were a key element of the rollout, 3EN Group executed a complete integration between Oracle NetSuite ERP and Medguard’s eCommerce store to unify online order ingestion, fulfillment triggers, and financial posting. The integration work included data conversion and reconciliation processes to preserve transactional continuity during cutover from Sage to Oracle NetSuite ERP, and was scoped for Medguard’s Ireland operations and distribution channels.
Governance for the program was implemented as a partner-led project with 3EN Group coordinating configuration, data migration, and cutover activities alongside Medguard finance and operations stakeholders. The rapid timeline and the end-to-end eCommerce integration reflect a prioritized effort to centralize financial control and streamline order-to-cash execution under Oracle NetSuite ERP, classified in the ERP Financial category.
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Medguard AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Medguard implemented ClickDesk Live Chat on its public website. ClickDesk Live Chat is deployed as a browser based chat widget classified under Chatbots and Conversational AI to handle inbound customer inquiries and site visitor engagement. The implementation targets the distribution company's customer service and sales touchpoints on the site, providing real time messaging and offline message capture.
Medguard's ClickDesk Live Chat configuration includes standard functional modules such as the web chat widget, agent console, canned responses, visitor activity tracking, chat transcripts, and offline messaging. The deployment supports routing and response templates to align with existing customer support workflows and to escalate inquiries to email or phone when required. Operational ownership sits with customer service and commercial teams, who use the administrative console to manage agents, transcripts, and message history retention.
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Medguard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Medguard implemented Microsoft 365 as its Collaboration platform. The Ireland-based distribution company with roughly 50 employees is publicly identified as using Microsoft 365 on its corporate website, signaling a cloud-hosted productivity footprint rather than on-premises tooling.
The Microsoft 365 deployment implements core Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for document management and intranet content, Microsoft Teams for team chat and meetings, and OneDrive for personal file sync and sharing. Configuration emphasizes document versioning, shared team sites, persistent chat channels, and mailbox management consistent with Collaboration category workflows.
Architecture is centered on a single Microsoft 365 tenant model with Azure Active Directory for identity and role-based access control, license assignment, and group-based provisioning to support sales, operations, and back office functions. Governance appears aligned to common small enterprise patterns, using centralized admin controls for site creation, mailbox lifecycle, and basic security settings to manage a compact user base.
Public source signals are limited to website metadata confirming Microsoft 365 usage, and no specific third-party integrations or implementation partners are stated. Operational coverage is company-wide across Medguard’s functional teams, reflecting a standard small business footprint for Microsoft 365 Collaboration.
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Medguard eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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Medguard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Experience | CRM |
|
2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Medguard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Medguard
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Managing Director | CXO | Operations | |
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Director Operations | Director | Operations | |
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Financial Controller | Director | Finance | |
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Apps Being Evaluated by Medguard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Medguard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Medguard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Medguard Technographics
Medguard is a Distribution organization based in Ireland,
with around 50 employees and annual revenues of $5.0 million.
Medguard operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ClickDesk Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Medguard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ClickDesk and Microsoft.
Medguard recently adopted applications including
Oracle NetSuite ERP in 2023, Lucky Orange in 2021 and Oracle Netsuite Bronto Marketing Platform in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medguard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medguard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medguard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.