Medsource
16902 El Camino Real # 1A,
Houston, 77058, TX,
United States
Houston, 77058, TX,
United States
1 281-286-2003
Manufacturing
Medsource Technographics
Medsource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medsource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Medsource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medsource has purchased the following applications: Domo for Analytics and BI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medsource is running and its propensity to invest more and deepen its relationship with Domo , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medsource revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medsource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medsource Tech Stack and Enterprise Applications
Medsource Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 Medsource implemented Domo as its Analytics and BI platform to centralize reporting and visualization for manufacturing operations and corporate functions. The deployment enabled Domo Reporting and graphs as primary outputs, delivering consolidated dashboards and visual reports for executive and functional consumption.
The implementation emphasized dashboarding and self-service visualization capabilities, including configurable tiles, time series graphs, and scheduled report distribution. Dataflows and in-platform transformation workflows were used to standardize metrics, prepare datasets for visualization, and automate refresh cycles consistent with Analytics and BI best practices.
Domo was deployed as a cloud-hosted analytics layer that ingests data via connectors and ingestion pipelines from operational and transactional sources, without naming specific source systems. The platform supports cross-functional reporting across finance, operations, supply chain, and plant management, providing unified views of manufacturing performance and financial metrics.
Governance was structured around role-based access controls, data stewardship for KPI definitions, and phased rollout of dashboards to business users. Training and documentation accompanied the go-live to drive adoption of Domo Reporting and graphs, while governance routines maintained data quality and reporting consistency for the Analytics and BI environment.
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Medsource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Medsource deployed Cisco Webex Meetings, adopting Cisco Webex Meetings for Audio Video and Web Conferencing and embedding meeting access directly on its public website. The deployment uses the cloud-hosted Webex Meetings service and embeds browser-based join flows and meeting links, centralizing audio, video, screen sharing, and scheduling capabilities consistent with Audio Video and Web Conferencing category capabilities. Cisco Webex Meetings is positioned to support both external customer and partner interactions initiated from the site and internal collaboration among distributed teams.
Configuration emphasized site-level embedding and standard Webex client access, with administration scoped to meeting creation, user role assignment, and access control within the Cisco Webex Meetings console. Operational coverage spans corporate communications, customer engagement, and cross-site collaboration across manufacturing and administrative functions, with governance focused on link provisioning and meeting policy enforcement to standardize conferencing workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Medsource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Medsource implemented Salesforce Sales Cloud. The Salesforce Sales Cloud deployment serves as the company's Sales Automation,CRM,Sales Engagement platform and is used on their website to capture inbound leads and route sales inquiries to commercial teams.
The implementation focuses on core Sales Cloud capabilities including lead capture and qualification, opportunity management, account and contact management, activity and task tracking, and sales engagement workflows. Configuration work emphasized pipeline stages and custom opportunity fields aligned to Medsource manufacturing sales processes, with role based page layouts and permission sets to reflect sales and business development responsibilities.
Integration work centers on the public website where web forms and contact flows are routed directly into Salesforce Sales Cloud as the primary lead source. Operational coverage spans sales and business development functions, with the CRM serving as the system of record for customer interactions and pipeline activity.
Governance introduced standardized sales stages, approval workflows for larger opportunities, and reporting structures within Salesforce Sales Cloud to improve pipeline visibility and activity compliance. Training and a phased rollout were used to align process ownership and enforce consistent data governance across the organization.
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Medsource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Medsource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Medsource
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Manager, Information Technology | Manager | IT | |
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President & CEO | CXO | Finance | |
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Apps Being Evaluated by Medsource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Medsource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Medsource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Medsource Technographics
Medsource is a Manufacturing organization based in United States,
with around 1400 employees and annual revenues of $130.0 million.
Medsource operates a diverse technology stack with applications such as
Domo, Cisco Webex Meetings and Salesforce Sales Cloud,
covering areas like Analytics and BI, Audio Video and Web Conferencing and Sales Automation, CRM, Sales Engagement.
Medsource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Domo, Cisco Systems and Salesforce.
Medsource recently adopted applications including
Cisco Webex Meetings in 2021, Microsoft 365 in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medsource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medsource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medsource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.