Melissa Lekarna Servis
Musilkova 302/1,
Prague 5 - Kosire, 15000,
Czech Republic
Prague 5 - Kosire, 15000,
Czech Republic
420-257210673
Retail
Melissa Lekarna Servis Technographics
Melissa Lekarna Servis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Melissa Lekarna Servis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Melissa Lekarna Servis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melissa Lekarna Servis has purchased the following applications: Smartsupp.com for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Luigis Box for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melissa Lekarna Servis is running and its propensity to invest more and deepen its relationship with Smartsupp.com , Google , Luigi’s Box or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melissa Lekarna Servis revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melissa Lekarna Servis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Melissa Lekarna Servis Tech Stack and Enterprise Applications
Melissa Lekarna Servis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Melissa Lekarna Servis implemented Smartsupp.com on its public website, integrating a Chatbots and Conversational AI widget into the storefront at lekarna.cz. The deployment used the Smartsupp.com client-side embedding model to surface a browser-based web chat interface for customer inquiries and session-level visitor engagement. The scope of the installation targeted frontline online customer service and ecommerce support for the retail pharmacy, with operations managed by the small in-house team of seven employees. The integration is focused on augmenting the website contact layer rather than back-office systems.
Configuration and operational use emphasize real-time messaging, automated greetings, and capture of chat transcripts, reflecting standard Chatbots and Conversational AI functionality. Governance is light and centralized, with site operators maintaining canned responses, setting availability hours, and escalating complex queries to phone or email channels. Integration surface is limited to the website embedding and Smartsupp.com operator console, with conversation data persisted within the Smartsupp.com service. This implementation documents how Melissa Lekarna Servis uses Smartsupp.com to instrument and manage customer conversations on its website as part of its customer engagement workflow.
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Melissa Lekarna Servis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Melissa Lekarna Servis implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration services. Google Workspace (Formerly Google G-Suite) is present and referenced on the company website https://www.lekarna.cz/ indicating the vendor cloud platform is used for public facing contact and corporate account management.
Deployment leverages Google cloud hosted architecture and centralizes core Collaboration capabilities such as Gmail, Google Drive, Google Docs, and Google Calendar to support communications and document collaboration across the small retail organization. Configuration uses domain bound accounts administered through the Google Admin console to manage user access, email routing, and standard security settings typical of Google Workspace implementations.
Operational scope covers organization wide corporate functions for the Czech Republic based retailer, providing primary Collaboration tooling for the companys staff. The implementation positions Google Workspace (Formerly Google G-Suite) as the central platform for email, calendar coordination, and shared document workflows for Melissa Lekarna Servis.
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Melissa Lekarna Servis eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Luigi’s Box | Legacy | Luigis Box | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Melissa Lekarna Servis implemented Luigis Box for Personalization and Product Recommendations on its customer-facing website. Luigis Box is deployed as an on-site personalization layer embedded into pages to surface context-aware product suggestions and merchandising modules. The implementation positions Melissa Lekarna Servis Luigis Box Personalization and Product Recommendations to support online product discovery and checkout suggestion workflows.
Implementation scope is limited to the website, with configuration focused on catalog ingestion, behavioral event capture, and real-time recommendation rules, consistent with Personalization and Product Recommendations capabilities. Operational ownership is described as residing with e-commerce and marketing functions, who manage recommendation templates and tuning through the Luigis Box interface while the site uses client-side instrumentation to feed behavioral signals. Governance emphasizes product taxonomy and merchandise rule control to maintain relevance of on-site recommendations.
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Melissa Lekarna Servis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Melissa Lekarna Servis TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Melissa Lekarna Servis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Container Service | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Melissa Lekarna Servis
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Apps Being Evaluated by Melissa Lekarna Servis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Melissa Lekarna Servis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Melissa Lekarna Servis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Melissa Lekarna Servis Technographics
Melissa Lekarna Servis is a Retail organization based in Czech Republic,
with around 7 employees and annual revenues of $1.0 million.
Melissa Lekarna Servis operates a diverse technology stack with applications such as
Smartsupp.com, Google Workspace (Formerly Google G-Suite) and Luigis Box,
covering areas like Chatbots and Conversational AI, Collaboration and Personalization and Product Recommendations.
Melissa Lekarna Servis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Smartsupp.com, Google and Luigi’s Box.
Melissa Lekarna Servis recently adopted applications including
OneTrust Cookie Consent in 2022, OneTrust CookiePro in 2022 and Google Kubernetes (K8s) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Melissa Lekarna Servis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Melissa Lekarna Servis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Melissa Lekarna Servis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.