Upper Marlboro, 20772, MD,
United States
Melwood Horticultural Training Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Melwood Horticultural Training Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Melwood Horticultural Training Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melwood Horticultural Training Center has purchased the following applications: Quadient Neopost DS-200 for Mailing System in 2018, Mapp Cloud for Customer Experience in 2019, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melwood Horticultural Training Center is running and its propensity to invest more and deepen its relationship with Quadient , Mapp Digital , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melwood Horticultural Training Center revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melwood Horticultural Training Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost DS-200 | Mailing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Melwood Horticultural Training Center implemented Quadient Neopost DS-200 as its Mailing System to support contract government fulfillment and routine distribution workflows. The Quadient Neopost DS-200 Mailing System was positioned to handle addressing, inserting, and labeling workloads tied to USDA and other fulfillment contracts.
Operational use focused on high-volume addressing and finishing, including automated inkjet addressing, envelope inserting, collating and label application. Staff maintained and operated both the Quadient Neopost DS-200 and an RSI Inkjet Addressing System 915D, combining machine-level addressing with manual collating and inserting stations to create a hybrid processing line.
Deployment scope encompassed warehouse packing, distribution and procurement processes, with teams instructed in small parts assembly, collating, inserting envelopes and labeling to meet contract requirements. Routine operational tasks included restoring and maintaining warehouse cleanliness, organizing packaging supplies, distribution and ordering, plus daily checks of merchandising spaces, climate conditions and pest monitoring.
Governance centered on on-site supervision and verification workflows, overseen shipment verification with vendors and trained crew-members with differing disabilities to execute fulfillment tasks. These operational controls and equipment maintenance drove increased productivity by 50 percent as recorded in internal operations notes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mapp Digital | Legacy | Mapp Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Melwood Horticultural Training Center deployed Mapp Cloud, a Customer Experience application, on their website. Mapp Cloud is used to instrument melwood.org to support digital engagement, audience orchestration, and site level tracking.
The deployment emphasized Customer Experience capabilities common to the category, including web channel personalization, campaign orchestration, email automation, and behavioral analytics for site visitors. Configuration included tag based web tracking, audience segmentation, and journey orchestration components within Mapp Cloud to enable coordinated messaging across touch points.
Operational scope was explicitly the Melwood website and the implementation was positioned for digital marketing and communications functions. Mapp Cloud supports segmentation and messaging workflows for donors, program participants, and site visitors, and was integrated into site templates to capture events and visitor attributes for downstream engagement.
Governance work focused on centralized campaign workflow controls, segmentation governance, and consent management to align messaging with stakeholder groups, applying Customer Experience data hygiene and attribute management practices. The account-level implementation confirms Melwood's use of Mapp Cloud on their website without detailing additional system integrations or rollout metrics.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Melwood Horticultural Training Center implemented New Relic APM on its public website to establish continuous application monitoring and observability. New Relic APM, classified under Application Performance Management, was instrumented to capture web transaction traces, latency metrics, error tracking, and runtime performance telemetry across client-side browser interactions and server-side application processes.
Configuration work emphasized dashboards, real-time metrics collection, and slow transaction and error tracing to support IT and digital operations. Operational scope is concentrated on the website, with governance focused on monitoring-driven alerting, dashboarding, and incident triage workflows to improve visibility for web operations and support teams.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Apps Development | PaaS |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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