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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Mend
Location
4767 New Broad St,
Orlando, 32814, FL,
United States
Website
https://www.mend.com/
Phone
1 866-934-2713
Artw industry
Professional Services
Employee
Revenue

Mend Technographics

Mend Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Mend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mend has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2021, Mend Patient Engagement for Patient Management in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mend is running and its propensity to invest more and deepen its relationship with Chargebee , Mend , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mend revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mend Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chargebee Legacy Chargebee Subscription and Recurring Billing ERP Financial Management n/a 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mend Legacy Mend Patient Engagement Patient Management ERP Services and Operations n/a 2021 2021
In 2021, Mend implemented Mend Patient Engagement to provide Patient Management capabilities directly via its website. The implementation centered on embedding Mend Patient Engagement into public facing appointment and intake flows to digitize patient outreach and scheduling, and to present patient self service options on the company website in the United States. The configuration emphasized patient facing modules common to Patient Management, including online appointment scheduling, automated patient communication and reminders, digital intake forms and telehealth session links. Operational scope covered front desk and care coordination workflows used by clinical and administrative staff within the United States, and governance focused on web channel ownership with updated intake and messaging processes to align staff procedures with the embedded patient engagement tool.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Chatbots and Conversational AI AI-Powered Application 2022 2022
Chatbots and Conversational AI AI-Powered Application 2022 2022
Chatbots and Conversational AI AI-Powered Application 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2022 2022
Account Based Marketing, Sales Engagement CRM 2022 2022
Call Tracking and Recording CRM 2021 2021
CRM CRM 2023 2023
Customer Experience CRM 2022 2022
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2024 2024
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2024 2024
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Mend

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Mend Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mend digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mend Technographics
Mend is a Professional Services organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Mend operates a diverse technology stack with applications such as Chargebee, Mend Patient Engagement and Drift AI Chatbot, covering areas like Subscription and Recurring Billing, Patient Management and Chatbots and Conversational AI.
Mend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chargebee, Mend and Drift.
Mend recently adopted applications including Zoominfo Chat in 2024, Bynder in 2024 and HubSpot Ads in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mend’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mend’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mend technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.