Mention
16 Passage Jouffroy,
Paris, 75009,
France
Paris, 75009,
France
33 1 76 36 06 97
Professional Services
Mention Technographics
Mention Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mention and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Mention employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mention has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Aircall Dashboard for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mention is running and its propensity to invest more and deepen its relationship with Chargebee , Google , Aircall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mention revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mention intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mention Tech Stack and Enterprise Applications
Mention ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2022 | 2022 |
In 2022, Mention implemented Chargebee to centralize Subscription and Recurring Billing on its corporate website. The company is a France based professional services firm with about 50 employees, and the deployment focuses on website subscription flows and hosted checkout experiences.
Chargebee was configured to handle recurring invoicing, subscription lifecycle management, pricing catalog and billing schedules, and to provide a customer self service portal for plan changes and cancellations. The implementation leverages Chargebee hosted components to reduce front end development and to standardize invoice presentation and tax handling.
The architecture is cloud native SaaS, integrating the Chargebee managed checkout into Mention's website front end and routing payment authorization through the platform's payment processing orchestration. Operational coverage spans billing and finance, customer success, and sales teams, which use Chargebee to manage subscription records and billing events.
Governance centered on subscription plan definitions, billing rules, invoice templates and role based access for finance and support, with workflows adapted to centralize recurring billing tasks in Chargebee. Publicly visible signals indicate the primary integration point is the corporate website where Chargebee handles customer subscription conversion and billing orchestration.
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Mention Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Mention implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across its France-based professional services organization. The deployment used the company domain to provision corporate Gmail, shared Google Drive storage, Calendar scheduling, and collaborative Docs and Sheets for a roughly 50-person workforce, aligning the Google Workspace (Formerly Google G-Suite) application with core business communication and content workflows.
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Mention CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aircall | Legacy | Aircall Dashboard | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Mention implemented Aircall Dashboard, a Call Center application, to support seamless interactions with international clients. The deployment centralized telephony for customer success and sales, configuring cloud-hosted in-browser and softphone calling alongside streamlined international number provisioning to maintain consistent client contact across regions.
Aircall Dashboard was configured to provide persistent unique numbers for outbound prospecting and inbound support, enabling the sales team to present local caller IDs while organizing team-level call handling. The platform supported internal team-to-team calling and shared call workflows, aligning call routing and number management with Mention’s professional services customer engagement processes.
Rollout prioritized rapid adoption and low-friction onboarding, and operational governance emphasized phone number provisioning and call handling rules for customer-facing teams. The implementation impacted customer success and sales functions, with the sales team leveraging unique numbers to double in size within months and expand Mention’s customer base, a result noted by Pratt-Stephen who said Aircall’s easy implementation remained consistent as the team grew.
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CRM | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mention ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Mention PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Mention IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Mention CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mention
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mention Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mention IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mention digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Mention Technographics
Mention is a Professional Services organization based in France,
with around 50 employees and annual revenues of $5.0 million.
Mention operates a diverse technology stack with applications such as
Chargebee, Google Workspace (Formerly Google G-Suite) and Aircall Dashboard,
covering areas like Subscription and Recurring Billing, Collaboration and Call Center.
Mention has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chargebee, Google and Aircall.
Mention recently adopted applications including
Chargebee in 2022, Microsoft Oribi Analytics in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mention’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mention’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mention technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.