Sydney, 2000, NSW,
Australia
Mercer Administration Services Technographics
Mercer Administration Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercer Administration Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Mercer Administration Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercer Administration Services has purchased the following applications: Infor SunSystems for ERP Financial in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercer Administration Services is running and its propensity to invest more and deepen its relationship with Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercer Administration Services revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercer Administration Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercer Administration Services Tech Stack and Enterprise Applications
Mercer Administration Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Mercer Administration Services implemented Infor SunSystems as its ERP Financial platform to support superannuation administration and statutory reporting for two government schemes, including a fund with A$6 billion funds under management and approximately 100,000 members. The Infor SunSystems deployment centralized core finance functions, establishing a single application to coordinate a daily cash flow schedule, produce monthly trustee reports, and generate quarterly APRA returns and tax submissions.
Configuration emphasized General Ledger controls for superannuation accounting, automated cash management routines for redemption funding and cash flow delay handling, and tax processing workflows for No-TFN tax and Anti-Detriment. The program included collaboration with the internal data team to improve SQL extracts and reporting logic, and the creation of full task lists and step-by-step operational instructions to operationalize cash flows, redemption funding, and reconciliation tasks within Infor SunSystems.
Governance and operational coverage spanned finance, treasury and compliance functions, with documented procedures and Outlook Quickstep automations introduced to streamline workflow handoffs and reconciliation sequencing. Recorded SUN achievements include streamlined tax reconciliations, improved No-TFN tax and Anti-Detriment processing, enhanced reconciliations, and institutionalized task documentation supporting daily cash flow coordination, trustee reporting, and APRA reporting.
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IT Decision Makers and Key Stakeholders at Mercer Administration Services
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Apps Being Evaluated by Mercer Administration Services Executives
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