Alpharetta, 30009, GA,
United States
Merchant eSolutions Technographics
Merchant eSolutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merchant eSolutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Merchant eSolutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merchant eSolutions has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2016, Greenhouse ATS for Applicant Tracking System in 2020, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merchant eSolutions is running and its propensity to invest more and deepen its relationship with BILL Operations , Oracle , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merchant eSolutions revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merchant eSolutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merchant eSolutions Tech Stack and Enterprise Applications
Merchant eSolutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP | n/a | 2016 | 2016 |
In 2016, Merchant eSolutions implemented BILL Financial Operations Platform to automate core finance workflows across accounts payable and accounts receivable. The deployment targeted AP Automation,AR Automation use cases and standardized invoice capture, approval routing, electronic payment execution, and reconciliation consistent with financial operations automation patterns. The BILL Financial Operations Platform was configured to centralize invoice processing and payment orchestration for Merchant eSolutions' finance and treasury teams, improving process consistency and audit visibility. Operational coverage included the accounts payable and accounts receivable organizations, where the platform consolidated payment processing and receivables workflows to reduce manual touchpoints. Governance was adjusted to route approvals through the platform and establish finance-led controls and audit trails, and since implementing Bill.com, Merchant e-Solutions handles all its payments rapidly and seamlessly, processes and pays its invoices with efficiency, and saves itself time, trouble and money.
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ERP Financial | ERP |
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2013 | 2013 |
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Merchant eSolutions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Merchant eSolutions implemented Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS on the company career site to centralize candidate intake. The deployment focused on recruiting and HR functions for the United States based organization, using the applicant tracking capability to capture external applications directly from the website and route them into structured hiring pipelines.
Configuration emphasized standard Greenhouse ATS functional modules, including job posting and requisition management, candidate pipeline tracking, interview scheduling and coordination, interviewer scorecards, and offer management. Workflows were configured to reflect hiring stages and roles, enabling hiring managers and recruiters to use Greenhouse ATS for pipeline orchestration and candidate evaluation.
Operational coverage centered on talent acquisition and hiring teams, with the career site integration sending applicants into Greenhouse ATS for downstream screening and interview orchestration. The implementation used the Greenhouse ATS career site and application embedding to maintain application continuity from public job postings through internal candidate workflows.
Governance work included establishing review and approval workflows, standardized interviewer scoring practices, and role-based access controls within Greenhouse ATS to align recruiting process governance with internal HR policies. The narrative reflects a website-forward Applicant Tracking System deployment, with Greenhouse ATS serving as the primary recruitment system of record for Merchant eSolutions.
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Merchant eSolutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Merchant eSolutions implemented HubSpot CMS as its Web Content Management platform for the corporate website and external digital presence. The deployment uses HubSpot CMS to centralize web pages, landing pages, and campaign-driven assets under a cloud hosted content management framework, aligning web content with marketing and customer engagement functions. Merchant eSolutions HubSpot CMS Web Content Management supports the companys marketing team and corporate communications workflows.
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Merchant eSolutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Merchant eSolutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Merchant eSolutions TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Merchant eSolutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Merchant eSolutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Merchant eSolutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Merchant eSolutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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