Gdansk, 80-408,
Poland
Mercor Technographics
Mercor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 846 Mercor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercor has purchased the following applications: Mailpro Survey for Survey and Questionnaire in 2009, New Relic APM for Application Performance Management in 2019, Barracuda Email Security Gateway for Secure Email Gateways (SEGs) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercor is running and its propensity to invest more and deepen its relationship with MailPro , New Relic , Barracuda Networks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercor revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercor Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailPro | Legacy | Mailpro Survey | Survey and Questionnaire | Collaboration | n/a | 2009 | 2009 |
In 2009 Mercor engaged MailPro and implemented Mailpro Survey to support email-driven customer communications and feedback collection in Poland. The engagement is recorded with Mercor S.A. listed among MailPro's enterprise clients, and the implementation targeted Survey and Questionnaire use cases within the marketing and CRM remit.
Mailpro Survey was configured to deliver questionnaire design and distribution, manage respondent lists tied to campaign audiences, and capture response data for basic reporting and segmentation. These functional capabilities align with standard Survey and Questionnaire workflows including template-based surveys, scheduled email deployment, and response tracking.
Operational scope was concentrated on Mercor's marketing and customer relationship management functions in Poland, centralizing survey orchestration and campaign execution. Governance and process controls were instituted through marketing-owned campaign operations, including list hygiene and consent handling to manage customer communications via Mailpro Survey.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019 Mercor deployed New Relic APM for Application Performance Management to instrument and monitor its public website, establishing application-level observability tied to web operations and engineering functions. New Relic APM was used on their corporate site to capture transaction timing and runtime behavior across the web application stack.
The implementation emphasized standard APM capabilities, including agent-based instrumentation of application tiers, real user monitoring at the browser layer, transaction tracing, error capture, and centralized dashboards and alerting for observability. Operational scope was limited to the website and related web application traffic, with instrumentation feeding developer and operations workflows for incident analysis and performance troubleshooting.
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Barracuda Networks | Legacy | Barracuda Email Security Gateway | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2022 | 2022 |
In 2022 Mercor implemented Barracuda Email Security Gateway as its Secure Email Gateways (SEGs) control for corporate email and website contact flows. The deployment is reflected on Mercor's website, indicating production use to protect inbound and outbound mail streams connected to the company domain.
Barracuda Email Security Gateway was configured to provide core Secure Email Gateways (SEGs) capabilities including spam and phishing filtering, malware and attachment scanning, protocol and content policy enforcement, quarantine and administrative reporting. The implementation uses the Barracuda Email Security Gateway policy engine and administrative console to centralize rule sets, block lists and allow lists, and to manage message disposition and user quarantine workflows.
Operational coverage includes inspection of email traffic originating from the Mercor website contact forms and corporate mailboxes, routing messages through the Barracuda Email Security Gateway for pre-delivery inspection. The configuration aligns with standard SEG patterns for SMTP traffic inspection and TLS enabled transport, positioning the appliance as the front line for email threat prevention tied to Mercor domains.
Governance and operational processes were adjusted to use the Barracuda Email Security Gateway administration, with IT and security teams managing policy changes, quarantine review and incident workflows. The implementation emphasizes centralized policy enforcement for email security, aligning the Barracuda Email Security Gateway with Mercor email protection and communications governance.
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IT Decision Makers and Key Stakeholders at Mercor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mercor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||