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Mercy Ships
Location
15862 Hwy 110 N.,
Lindale, 75771, TX,
United States
Website
https://www.mercyships.org/
Phone
1 903-939-7000
Artw industry
Non Profit
Employee
Revenue

Mercy Ships Technographics

Mercy Ships Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercy Ships and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Mercy Ships employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mercy Ships has purchased the following applications: Spark Hire Video Interview for Video Interviewing in 2020, ABB Ability Marine Remote Diagnostic System for Asset Performance Management in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercy Ships is running and its propensity to invest more and deepen its relationship with Spark Hire , ABB Enterprise Software Group , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercy Ships revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercy Ships intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercy Ships Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Spark Hire Legacy Spark Hire Video Interview Video Interviewing HCM n/a 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ABB Enterprise Software Group Legacy ABB Ability Marine Remote Diagnostic System Asset Performance Management ERP Services and Operations n/a 2021 2022
In 2021, Mercy Ships deployed the ABB Ability Marine Remote Diagnostic System on the Global Mercy hospital ship. The ABB Ability Marine Remote Diagnostic System was implemented as an Asset Performance Management capability to provide remote diagnostics and 24/7 collaborative operations support for shipboard asset monitoring and fault response. The implementation was delivered as part of ABB’s scope alongside Azipod propulsion, generators and bridge controls, integrating diagnostic telemetry from propulsion, power generation and bridge control subsystems into a centralized remote diagnostic layer. Functional capabilities implemented include continuous condition monitoring, remote fault detection and diagnostic workflows, and collaborative operational support to enable offsite engineering teams to review and advise on corrective actions. Operational coverage targeted the Global Mercy, a hospital ship flagged in Malta, while operating in challenging African ports, and the deployment impacted shipboard engineering, maintenance and bridge operations functions. Governance adjustments focused on establishing remote collaboration procedures and fault escalation workflows between onboard crews and ABB’s remote support teams, simplifying detection-to-corrective-action handoffs. Mercy Ships ABB Ability Marine Remote Diagnostic System Asset Performance Management implementation improved the shipboard reliability posture and simplified fault detection and corrective action processes, leveraging integrated telemetry from Azipod propulsion, generators and bridge controls to enable continuous remote diagnostics and 24/7 collaborative operations support.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
PBX, VoiP and Phone Systems Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Experience CRM 2018 2018
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2015 2015
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2015 2015
Donor and Fundraising Management CRM 2022 2022
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2019 2019
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Mercy Ships
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mercy Ships Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mercy Ships Technographics

Mercy Ships is a Non Profit organization based in United States, with around 1200 employees and annual revenues of $110.0 million.

Mercy Ships operates a diverse technology stack with applications such as Spark Hire Video Interview, ABB Ability Marine Remote Diagnostic System and Microsoft 365, covering areas like Video Interviewing, Asset Performance Management and Collaboration.

Mercy Ships has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Spark Hire, ABB Enterprise Software Group and Microsoft.

Mercy Ships recently adopted applications including Teads Platform in 2023, Fundraise Up in 2022 and MailerLite in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercy Ships’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercy Ships’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercy Ships technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.