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Meso Scale Discovery Technographics
Meso Scale Discovery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Meso Scale Discovery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Meso Scale Discovery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Meso Scale Discovery has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Medallia Kampyle for Customer Experience in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Meso Scale Discovery is running and its propensity to invest more and deepen its relationship with Salesforce , Medallia , Bigtincan or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Meso Scale Discovery revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Meso Scale Discovery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Meso Scale Discovery Tech Stack and Enterprise Applications
Meso Scale Discovery ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Meso Scale Discovery implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform to centralize and modernize field service operations. The deployment was developed and managed internally, with the team transition executed during the first eight months of the engagement, moving service staff onto the new tooling and operational model.
The implementation configured core Field Service Management capabilities consistent with the category, including scheduling and automatic dispatch, work order and service appointment management, mobile workforce enablement for field technicians, and asset and parts visibility for service teams. Configuration emphasized role based views for dispatchers and technicians, orchestration of service appointments, and mobile synchronization to support offline work in the field.
Operational scope focused on the internal service organization, impacting service managers, field technicians, and customer support workflows. Governance and rollout included staged adoption across the service team, targeted training and configuration handoffs, and process adjustments to align work order lifecycles with the new platform. The project is described as successfully developed and managed, indicating a completed transition of the service team onto Salesforce Field Service (ex ClickSoftware).
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Meso Scale Discovery CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medallia | Legacy | Medallia Kampyle | Customer Experience | CRM | n/a | 2011 | 2011 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Meso Scale Discovery Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Meso Scale Discovery implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings is being used for Audio Video and Web Conferencing to support collaboration across research, commercial, and technical support functions, aligning the application with company meeting and external engagement workflows.
The deployment emphasizes browser-based join and embedded meeting capabilities, with configuration focused on standard Webex meeting features such as scheduled video conferencing, screen sharing, meeting recording, and attendee management. Operational coverage is corporate, supporting internal team collaboration and external customer or partner meetings from the United States, and administration centers on centralized host controls, meeting policy configuration, and site-level meeting provisioning. The use of Cisco Webex Meetings on mesoscale.com provides a consistent conferencing interface for virtual engagements while preserving standard application-level governance and scheduling workflows for enterprise users.
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Meso Scale Discovery Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Meso Scale Discovery IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Meso Scale Discovery
Apps Being Evaluated by Meso Scale Discovery Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||