Mester Grønn AS Technographics
Mester Grønn AS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mester Grønn AS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Mester Grønn AS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mester Grønn AS has purchased the following applications: Microsoft 365 for Collaboration in 2019, Salesforce Commerce Cloud for eCommerce in 2020, Vergic Engage for Customer Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mester Grønn AS is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Vergic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mester Grønn AS revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mester Grønn AS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mester Grønn AS Tech Stack and Enterprise Applications
Mester Grønn AS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Mester Grønn AS deployed Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the primary environment for corporate communication and document sharing across the Norwegian retailer with approximately 1,000 employees.
The implementation emphasized Microsoft 365 components commonly associated with collaboration deployments, including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for personal file sync and Microsoft Teams for real time chat and meetings. Configuration work focused on tenant level settings, identity alignment with corporate user accounts, role based access control and centralized document governance to standardize content lifecycle management.
Microsoft 365 is referenced on the company website, indicating public facing integration points for corporate contact and published content. Operational coverage includes core business functions such as corporate communications, merchandising and store operations, with Microsoft 365 serving as the collaboration and content publishing layer.
Governance for the deployment defined standardized user provisioning processes, email retention and sharing policies, and rollout controls to manage external sharing and guest access. Administration and policy enforcement were centralized through IT to ensure consistent configuration across teams and sites.
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Mester Grønn AS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Mester Grønn AS implemented Salesforce Commerce Cloud to power its eCommerce presence on the company website. The deployment uses Salesforce Commerce Cloud as a cloud-hosted eCommerce platform, providing the public storefront and central commerce administration for the Mester Grønn website.
Salesforce Commerce Cloud was configured to support core eCommerce capabilities typical for retail implementations, including storefront templates and content management, product catalog and merchandising controls, shopping cart and checkout workflows, promotions and pricing rules, and order lifecycle functions. Configuration work emphasized catalog structure and merchandising controls to support seasonal assortments and marketing-driven content on the website.
Operational ownership sits with eCommerce, merchandising, marketing and customer service teams, with centralized commerce administration for product and content governance. The rollout focused on enabling a CMS-driven storefront and standardized checkout workflows on the public site, aligning operational workflows for online order management and digital merchandising within Mester Grønn AS.
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Mester Grønn AS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vergic | Legacy | Vergic Engage | Customer Engagement | CRM | n/a | 2017 | 2017 |
In 2017, Mester Grønn AS implemented Vergic Engage as its Customer Engagement application on its public website. Mester Grønn AS used Vergic Engage to centralize web-based customer contact and to support online customer service and e-commerce interactions for the Norway retail operation.
Vergic Engage was deployed as a website-embedded engagement layer, configured to deliver web chat, proactive messaging, visitor session tracking, and skill-based routing consistent with Customer Engagement functional workflows. The implementation emphasized front-end widget integration with the company website and back-end session handling to route conversations to service queues and defined agent groups.
Operational governance was structured under central customer service and e-commerce teams, which managed message templates, routing rules, queuing behavior, and escalation workflows. Vergic Engage on their website provided a single managed channel for web conversations, enabling standardized configuration of conversational flows and agent distribution across the online sales and support functions.
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Mester Grønn AS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Mester Grønn AS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mester Grønn AS
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Mester Grønn AS Executives
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