Carrollton, 75006, TX,
United States
MET International Technographics
MET International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MET International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 MET International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MET International has purchased the following applications: Gobot AI Support for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, GoDaddy Sellbrite Ship Orders for Shipping Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MET International is running and its propensity to invest more and deepen its relationship with Gobot , Google , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MET International revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MET International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MET International Tech Stack and Enterprise Applications
MET International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gobot | Legacy | Gobot AI Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, MET International deployed Gobot AI Support on its website. Gobot AI Support is a Chatbots and Conversational AI application used to automate web based customer engagement and basic support workflows for the retail site.
Implementation centered on configuring conversational flows and FAQ automation, including intent recognition, scripted guided interactions for product inquiries, and lead capture forms embedded in the chat experience. The deployment leveraged Gobot AI Support’s conversational scripting and analytics modules to create reusable dialogue trees and monitor session outcomes. Automated routing to human agents was configured as a fallback to ensure escalation for complex queries.
The solution is implemented as a front end chat widget on MET International’s website and directly supports customer service and online sales functions. Operational coverage is focused at the site level, aligning with the company size and a web centric support model.
Governance and content management rely on ongoing script updates and conversational training, with marketing and customer service owners maintaining intents and knowledge content. Monitoring is performed through the application analytics and transcript review to iterate on conversation flows and reduce manual touchpoints.
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MET International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, MET International deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration services for core business communications and productivity. The company website references the use of Google Workspace (Formerly Google G-Suite), and the deployment supports a 45 employee, United States based retail organization.
Implementation centered on standard Collaboration capabilities, including enterprise email and calendar, shared Drive storage, real time document editing with Docs, Sheets, and Slides, and centralized administration through the Google Workspace admin console. Configuration emphasized user account provisioning, group and role based access controls, mailbox and Drive sharing policies, and mobile device management tailored to a small company environment. Operational coverage spans office functions such as operations, sales, and administration, with Google Workspace serving as MET International's primary Collaboration platform for business communications and document collaboration.
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MET International eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Sellbrite Ship Orders | Shipping Management | eCommerce | n/a | 2020 | 2020 |
In 2020, MET International implemented GoDaddy Sellbrite Ship Orders to centralize shipping operations for its ecommerce business. The deployment targeted Shipping Management workflows and was introduced to support multi‑channel seller activity and order fulfillment for the company.
The GoDaddy Sellbrite Ship Orders implementation focused on standard Shipping Management capabilities including order ingestion from marketplace channels, consolidated order routing, batch label generation, and basic returns handling. Configuration work emphasized mapping marketplace order fields to shipping attributes, establishing batch fulfillment processes, and enabling CSV export and import patterns to align with existing Excel based lot and pricing extracts.
Integrations reflect explicit operational links to Amazon and eBay as active sales channels, with Sellbrite used to create listings for eBay and to centralize order flow from multiple storefronts. Operational tooling also included Excel driven extracts and listing inventories, enabling the E Commerce Associate in Carrollton, TX to manage pricing, prepare photos and watermarked assets, and feed lot listings into Sellbrite for listing and shipping processing.
Governance and process changes concentrated on shifting manual shipping and listing tasks into a single SaaS shipping management layer, standardizing CSV workflows for inventory and price updates, and formalizing the handoff between listing activities and fulfillment processing. Business functions impacted include ecommerce operations, inventory listing and pricing, and order fulfillment, with cloud hosted GoDaddy Sellbrite Ship Orders as the core Shipping Management system.
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MET International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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MET International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MET International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by MET International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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