MetaOption
2500 Plaza 5, 25th Floor Harborside Financial Center,
Jersey City, 7311, NJ,
United States
Jersey City, 7311, NJ,
United States
1 888-895-4233
Professional Services
MetaOption Technographics
MetaOption Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetaOption and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 MetaOption employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
MetaOption has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, USPS Click-N-Ship for Shipping Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetaOption is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetaOption revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetaOption intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetaOption Tech Stack and Enterprise Applications
MetaOption AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, MetaOption implemented Zoho SalesIQ on its website. MetaOption deployed Zoho SalesIQ as a Chatbots and Conversational AI application to instrument web-based customer engagement for a 120-employee professional services firm.
The implementation used the Zoho SalesIQ web chat widget and standard Chatbots and Conversational AI capabilities, configured for live chat, automated bot flows, visitor tracking, and lead capture. Configuration covered proactive chat prompts, canned responses, session transcripts, and basic chatbot conversation flows to qualify inbound web contacts and route inquiries to internal teams.
Deployment was website embedded via the front end script and scoped to client-facing web properties, with operational ownership assigned to sales and client services. Governance focused on chat routing and queue management, role based access for agents, and scripted handling procedures to standardize response workflows.
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MetaOption Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, MetaOption implemented Microsoft 365. MetaOption deployed Microsoft 365 as the primary Collaboration platform to support its professional services delivery and client communication workflows.
The implementation leveraged Microsoft 365 capabilities including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint for team sites and document management, OneDrive for personal file sync, and Office desktop and web productivity applications. Configuration work included tenant configuration, mail domain provisioning, Teams policy configuration, and SharePoint site architecture to organize project content and project collaboration zones.
MetaOption is using Microsoft 365 on their website and within its corporate IT estate, with a company wide rollout to roughly 120 employees across consulting, sales, and operations in the United States. The Microsoft 365 deployment serves both internal collaboration and external client engagement use cases typical for a professional services firm.
Governance and operational changes focused on establishing tenant administration, role based access controls, external sharing and content retention policies, and standardized collaboration workflows for client engagements and knowledge management. Microsoft 365 was instrumented as the centralized Collaboration layer to simplify administration and day to day productivity for staff.
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MetaOption eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2024 | 2024 |
In 2024, MetaOption deployed USPS Click-N-Ship as a Shipping Management capability on its website to centralize customer and staff shipping interactions. The implementation places USPS Click-N-Ship directly in the web-based shipping workflow, enabling on-site postage purchase and label generation for client engagements and internal fulfillment tasks.
USPS Click-N-Ship is configured to support core Shipping Management functions including commercial rate lookup, address validation, postage purchasing, and label printing, with shipment tracking information surfaced to users through the website interface. The configuration emphasizes browser-based shipment creation and PDF label output, aligning the application with operational shipping and client delivery processes.
Operational ownership sits with MetaOption operations and fulfillment teams, which use the web-embedded USPS Click-N-Ship flow for order-level shipping tasks and record keeping. Governance focuses on user access controls for shipping functions, standard operating procedures for label issuance and archive retention, and integration points within the website to ensure shipment metadata is associated with client engagements.
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MetaOption CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Marketing Analytics | CRM |
|
2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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MetaOption PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2015 | 2015 |
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MetaOption IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at MetaOption
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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COO | CXO | Finance | |
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VP Business Development | VP | Sales | |
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Apps Being Evaluated by MetaOption Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MetaOption IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MetaOption digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MetaOption Technographics
MetaOption is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
MetaOption operates a diverse technology stack with applications such as
Zoho SalesIQ, Microsoft 365 and USPS Click-N-Ship,
covering areas like Chatbots and Conversational AI, Collaboration and Shipping Management.
MetaOption has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Microsoft and USPS.
MetaOption recently adopted applications including
USPS Click-N-Ship in 2024, Microsoft 365 in 2020 and Zoho SalesIQ in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MetaOption’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MetaOption’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MetaOption technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.