Metro Systems
400 Chalermprakiat Rama IX Road , Nong Bon, Prawet,
Bangkok, 10250,
Thailand
Bangkok, 10250,
Thailand
66 2 089-4000
Professional Services
Metro Systems Technographics
Metro Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metro Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Metro Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Metro Systems has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Experience Cloud for Customer Experience in 2020, OneTrust Cookie Consent for Governance, Risk and Compliance in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metro Systems is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metro Systems revenues, which have grown to $286.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metro Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metro Systems Tech Stack and Enterprise Applications
Metro Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Metro Systems implemented Cisco Webex Meetings, deploying Cisco Webex Meetings to provide Audio Video and Web Conferencing support for internal collaboration and client-facing engagements within its professional services operations. The implementation positioned the application as the primary web conferencing layer for meeting orchestration and remote client interactions.
The deployment emphasized web‑first meeting access and client endpoints, leveraging core Audio Video and Web Conferencing capabilities such as multi-party audio, HD video, screen sharing, recording, and scheduled meeting rooms. Configuration work centered on meeting policy settings, host and attendee roles, and the enablement of on-demand meeting links and recordings through the Cisco Webex Meetings administration surface.
Operationally the Webex presence is surfaced on Metro Systems website, enabling direct client meeting access and streamlined scheduling from public pages, and supporting delivery workflows across consulting, sales, and client support functions. Governance was managed through centralized IT administration using Cisco Webex administrative controls for user provisioning, access permissions, and meeting policy enforcement, while site level rollout focused on embedding meeting access on web pages and standardizing meeting procedures across departments.
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Collaboration | Collaboration |
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2015 | 2015 |
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Metro Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 Metro Systems implemented Adobe Experience Cloud on its corporate website to centralize digital experience management. The deployment is aligned to Customer Experience and targets the website as the primary channel for customer engagement, supporting marketing and web operations across its Thailand footprint.
Adobe Experience Cloud is used to consolidate content management, digital asset orchestration, web analytics, and personalization workflows for the site. Configuration work focused on web content publishing, measurement and tagging pipelines, and experience orchestration rules to enable targeted content delivery and analytics driven testing across pages.
The implementation was embedded in the website publishing architecture and operationalized by marketing and web operations teams, with governance formalized through editorial workflows, approval gates, and role based publishing controls to manage content lifecycle. Operational scope is web centric, leveraging Adobe Experience Cloud to standardize web content processes and analytics instrumentation for ongoing site management.
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Metro Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2020 | 2020 |
In 2020, Metro Systems implemented OneTrust Cookie Consent on its public website. The deployment is aligned with Governance, Risk and Compliance objectives for web privacy and consent management.
OneTrust Cookie Consent was configured to present a consent banner and a user-facing preference center, supporting cookie categorization and consent capture workflows. The configuration includes consent logging and audit-ready records management, consistent with standard consent management platform capabilities and the Governance, Risk and Compliance application category.
Operationally the implementation is scoped to Metro Systems public digital properties and the corporate website, where OneTrust Cookie Consent governs client and prospect tracking scripts. The rollout touches marketing, legal, IT, and privacy functions to coordinate policy settings and banner text, while preserving a central record of user preferences for compliance reviews.
Governance was structured to centralize consent policy decisions and to route updates through a cross-functional owners group composed of privacy, legal, and web operations stakeholders. The approach emphasizes documented consent records and configurable policy controls in OneTrust Cookie Consent to support ongoing privacy governance and operational control.
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Metro Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Metro Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Metro Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Metro Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Operations | |
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Vice President, Sales & Marketing – Smart Devices Solution (SDS) | VP | Sales | |
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Apps Being Evaluated by Metro Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metro Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metro Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metro Systems Technographics
Metro Systems is a Professional Services organization based in Thailand,
with around 1000 employees and annual revenues of $286.0 million.
Metro Systems operates a diverse technology stack with applications such as
Cisco Webex Meetings, Adobe Experience Cloud and OneTrust Cookie Consent,
covering areas like Audio Video and Web Conferencing, Customer Experience and Governance, Risk and Compliance.
Metro Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Adobe Systems and OneTrust.
Metro Systems recently adopted applications including
Intuit Mailchimp Mandrill in 2022, Adobe Experience Cloud in 2020 and OneTrust Cookie Consent in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metro Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metro Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metro Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.