Metroline
ComfortDelGro House, 3rd Floor, 329 Edgware Road, Cricklewood,
London, NW2 6JP,
United Kingdom
London, NW2 6JP,
United Kingdom
44 20 8218-8888
Transportation
Metroline Technographics
Metroline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metroline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4450 Metroline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metroline has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Oracle E-Business Suite Payroll for Payroll in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metroline is running and its propensity to invest more and deepen its relationship with Oracle , GIRO , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metroline revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metroline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metroline Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Metroline implemented Oracle E-Business Suite as its ERP Financial platform for the UK subsidiary of ComfortDelGro, consolidating transactional finance and payroll processing for the London operating unit. Metroline Oracle E-Business Suite ERP Financial was positioned to support core finance and HR business functions while extending into fleet and operational records management.
The implementation covered Oracle EBS R12 Financials including General Ledger, Accounts Payable, Accounts Receivable and Fixed Assets, along with modules for fleet management, inventory, payroll, purchasing, recruitment and time recording. Configuration work emphasized sub-ledger reconciliation controls and transactional workflows across payables, payroll and purchasing, with Oracle SQL used to develop key finance and payroll reports.
Operational integrations and interfaces were a focus of ongoing support, with the team troubleshooting interface and sub-ledger reconciliation errors and coordinating service requests with Oracle and other external suppliers. Reporting and analytics workflows integrated Oracle E-Business Suite outputs with QlikView and Excel for expenditure analysis, intercompany transactions, monthly KPIs and bespoke payroll reports.
Governance was structured through a small applications team led by an Applications Support Manager who liaised with Finance, HR and IT stakeholders, provided training for onboarding and staff development, and managed supplier relationships. Quality assurance and control processes included documented regression tests for major patches and updates, and the team managed and resolved audit reviews and associated actions relating to patching, security and compliance.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite Payroll | Payroll | HCM | n/a | 2017 | 2017 |
In 2017 Metroline deployed Oracle E-Business Suite Payroll as part of its Oracle EBS R12 application estate, establishing Payroll capabilities within the operator’s UK subsidiary environment. The implementation was positioned alongside Oracle EBS R12 Financials and modules for fleet management, inventory, purchasing, recruitment and time recording to centralize transaction capture and payroll processing workflows across the business.
Oracle E-Business Suite Payroll was configured to manage core payroll processing, payroll reporting and time-recording integration, with functional emphasis on payroll calculation, intercompany transfer handling and month-end reconciliation. Reporting and analytics for payroll and finance were developed and maintained using Oracle SQL, QlikView and Excel, supporting expenditure analyses, gender gap reporting and monthly KPI production.
The program included interface management and sub-ledger reconciliation workstreams, with the internal applications team investigating and resolving interface and reconciliation errors and escalating service requests to Oracle when required. Operational coverage extended across Finance, HR and IT stakeholders within the ComfortDelGro UK subsidiary, with a small team of application specialists providing day-to-day support and supplier relationship management with Oracle.
Governance and operational controls implemented for Oracle E-Business Suite Payroll emphasized patch management, security and compliance, documented regression testing and QA for major patches and updates, and structured training for onboarding and staff development. The Applications Manager led documentation, project planning and audit remediation activities, ensuring payroll and related financial processes were maintainable and auditable.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2024 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Metroline deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on Metroline's public website to provide web-based meeting access and real-time collaboration for corporate users and external stakeholders, emphasizing browser join flows and hosted meeting controls typical of the category.
The implementation leverages standard Audio Video and Web Conferencing functional capabilities, including video conferencing, audio bridging, screen sharing, meeting scheduling, and attendee management as provided by Cisco Webex Meetings. Metroline uses Cisco Webex Meetings to support internal collaboration and external engagement through the corporate website, aligning communication workflows with online meeting and remote collaboration practices.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Metroline
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Apps Being Evaluated by Metroline Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metroline IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metroline digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metroline Technographics
Metroline is a Transportation organization based in United Kingdom,
with around 4450 employees and annual revenues of $1.13 billion.
Metroline operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite Payroll and Cisco Webex Meetings,
covering areas like ERP Financial, Payroll and Audio Video and Web Conferencing.
Metroline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cisco Systems.
Metroline recently adopted applications including
GIRO HASTUS Scheduling in 2024, Cisco Webex Meetings in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metroline’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metroline’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metroline technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.