Metropolitan Commercial Bank
99 Park Avenue,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
1 212-659-0600
Banking and Financial Services
Metropolitan Commercial Bank Technographics
Metropolitan Commercial Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Commercial Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 202 Metropolitan Commercial Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Commercial Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Cleartouch Bank Platform for Core Banking in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Commercial Bank is running and its propensity to invest more and deepen its relationship with Fiserv , ebankIT , Baker Hill or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Commercial Bank revenues, which have grown to $63.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Commercial Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metropolitan Commercial Bank Tech Stack and Enterprise Applications
Metropolitan Commercial Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Metropolitan Commercial Bank implemented Fiserv Dovetail for Payment Processing on their website. The deployment placed Fiserv Dovetail into the bank's customer facing web channel to handle online payment capture and payment routing for both retail and commercial account holders.
Fiserv Dovetail was configured to provide core gateway and authorization services, tokenization for card data protection, and transaction orchestration consistent with Payment Processing category capabilities. Configuration work emphasized secure capture, token management, settlement data feeds, and reporting workflows, with the full application name Fiserv Dovetail surfaced in integration and configuration artifacts.
Operational coverage centered on digital channels and impacted business functions including online payments operations, card operations, treasury reconciliation, and merchant services. The implementation supported standard payment lifecycle processes such as authorization, clearing and settlement, dispute tracking intake, and centralized reporting for payments operations teams.
Governance was oriented around centralized configuration management, staged rollout to the public website, and operational controls for payment exceptions and reconciliation workflows. Compliance controls and monitoring were implemented in line with Payment Processing operational requirements, with configuration and policy ownership retained by the bank's payments and digital channels teams.
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Payment Processing | ERP |
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2015 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Metropolitan Commercial Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Cleartouch Bank Platform | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Metropolitan Commercial Bank implemented Fiserv Cleartouch Bank Platform as its Core Banking system to support a de novo charter and rapid market entry in Manhattan. Metropolitan Commercial Bank selected Fiserv to provide an integrated core that would underpin its competitive suite of services and scale with customer expectations.
The Fiserv Cleartouch Bank Platform deployment focused on core account ledger and transaction processing, deposit and loan servicing workflows, customer information management, and account servicing controls consistent with Core Banking capabilities. Configuration emphasized parameter-driven product setup and workflow automation to enable rapid product launches and standardize operational processing across retail and commercial product lines.
Operational coverage included branch operations, customer service, retail and commercial banking operations, and supporting back office functions such as posting and reconciliation. The implementation was positioned to support Manhattan market operations while allowing the bank to extend product capabilities as business needs evolved.
Governance rested on a vendor partnership model with Fiserv, with ongoing platform updates and configuration governance to keep the bank current with technology changes and banking trends. Fiserv Cleartouch Bank Platform has grown with Metropolitan Commercial Bank, keeping them current with changes in technology and banking trends to stay ahead of growing customer expectations.
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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Metropolitan Commercial Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Metropolitan Commercial Bank implemented Zoom for Audio Video and Web Conferencing. Zoom is embedded on the bank website to surface browser-based conferencing and client-facing meeting access while also serving internal collaboration needs.
The deployment focuses on core Audio Video and Web Conferencing capabilities, including scheduled meetings, browser join, screen sharing and persistent chat to support relationship managers, client services and corporate operations. The implementation is delivered as a web-embedded conferencing interface provisioned for staff and external clients, with administrative controls, meeting policies and access controls configured to align with banking operational governance. Zoom is positioned as Metropolitan Commercial Bank's Audio Video and Web Conferencing platform for customer engagement and internal communications.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Metropolitan Commercial Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Metropolitan Commercial Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Metropolitan Commercial Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2015 | 2019 |
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Metropolitan Commercial Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Metropolitan Commercial Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Metropolitan Commercial Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Of Infrastructure | Director | Finance | |
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IT Manager | Manager | IT | |
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IT Helpdesk Manager | Manager | IT | |
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Assistant Vice President of Digital Transformation | VP | IT | |
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Apps Being Evaluated by Metropolitan Commercial Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metropolitan Commercial Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metropolitan Commercial Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metropolitan Commercial Bank Technographics
Metropolitan Commercial Bank is a Banking and Financial Services organization based in United States,
with around 202 employees and annual revenues of $63.0 million.
Metropolitan Commercial Bank operates a diverse technology stack with applications such as
Fiserv Dovetail, Fiserv Cleartouch Bank Platform and Zoom,
covering areas like Payment Processing, Core Banking and Audio Video and Web Conferencing.
Metropolitan Commercial Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv and Zoom Video Communications.
Metropolitan Commercial Bank recently adopted applications including
ebankIT Platform in 2024, Zoho Mail in 2023 and OneTrust Cookie Consent in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metropolitan Commercial Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metropolitan Commercial Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metropolitan Commercial Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.