M&G
10 Fenchurch Avenue,
London, EC3M 5AG,
United Kingdom
London, EC3M 5AG,
United Kingdom
44 20 7626 4588
Banking and Financial Services
M&G Technographics
M&G Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M&G and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5837 M&G employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M&G has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workday HCM for Core HR in 2017, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M&G is running and its propensity to invest more and deepen its relationship with Oracle , LLP Group , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M&G revenues, which have grown to $8.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M&G intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M&G Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020 M&G implemented Oracle Cloud ERP as an ERP Financial solution, replacing Oracle PeopleSoft ERP and initiating a 12 month Oracle Financials Cloud programme. Programme management services were formalized through an Oracle Cloud Financials Programme Director engagement, with delivery executed in partnership with IBM and TCS.
The Oracle Cloud ERP implementation delivered an end to end finance stack that included General and Sub Ledgers, an Accounting Hub, and reconciliation tooling. The configuration work emphasized core accounting workflows, ledger structures, and reconciliation automation consistent with ERP Financial functional requirements.
Integrations were explicitly scoped to connect Oracle Cloud ERP with Cost Allocation, Budgeting and Forecasting Oracle EPM solutions, Tagetik Group Consolidation, and the Towers Watson IFRS17 engine, establishing a connected group reporting and actuarial reporting chain. The programme outlined dedicated tracks for Data Migration and Cutover, and noted forthcoming roles for Data Migration and Cutover track leads, Training leads, and Financial Accounting SMEs.
Governance was organized around a programme director led delivery model, with multi-vendor coordination between M&G, IBM and TCS to build out delivery team capability and operational workflows. The project was reported to be in full flight and well positioned for success, and the deployment focused on supporting finance and accounting functions including general ledger, group consolidation and IFRS17 reporting.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2017 | 2018 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 M&G Plc implemented Workday HCM as its Core HR application, replacing Oracle PeopleSoft HCM. The deployment supported centralized HR and pay related guidance and case management activities managed by the HR operations team between February 2017 and December 2020, including confidential employee queries and payroll liaison functions.
Workday HCM was configured to support core employee lifecycle workflows, including day one checks, new starter on-boarding, contract creation and issuance, routine HR and pay related changes, and long service awards processing. The team operated as subject matter experts on Workday absence management and maintained configuration and business process knowledge to support absence workflows, role based access for HR tasks, and ad hoc changes required by recruitment and reward teams.
Operational reporting and analytics were delivered using PowerBI, with MI produced for weekly recruitment calls to identify trends and support audits of the new start process. The implementation environment also operated alongside Oracle PeopleSoft HCM during the transition period, and team members used both systems as part of cross-system processes. The HR operations scope included close coordination with payroll, the risk team for department reviews, and external providers such as the outplacement partner to maintain end to end HR service continuity.
Governance and process ownership emphasized ongoing process improvement, training of new HR staff on Workday HCM, and strict adherence to M&G Plc policies and procedures for HR and pay changes. The team supported audits, worked to tight deadlines, and proactively built relationships with other HR functions to embed Workday HCM into operational workflows and control frameworks.
|
|
|
|
|
Workforce Analytics | HCM |
|
2021 | 2022 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016 M&G implemented Microsoft Power BI as its Analytics and BI platform. The implementation established centralized HR and payroll reporting capabilities that supported activities documented between February 2017 and December 2020, positioning Microsoft Power BI as the primary tool for management information across HR workflows.
Microsoft Power BI deployments at M&G included data modeling, scheduled dataset refreshes, role level security, and operational dashboards to surface weekly recruitment MI, absence management analytics, and long service awards reporting. Configuration emphasized HR metrics tied to the employee lifecycle, including day one checks, contract issuance tracking, reference creation, and absence case management.
Integrations were built to ingest HR and payroll source data from Workday and PeopleSoft so HR, Payroll, Recruitment, Reward, and Risk teams could run cohesive analyses in Microsoft Power BI. Reports and dashboards produced in Power BI supported audits and risk reviews, informed weekly recruitment calls, and were extended to collaborative workflows with an external outplacement provider.
Governance centered on process alignment and data stewardship, with subject matter experts on Workday absence defining data definitions and training new staff on reporting procedures. The rollout included iterative process improvement for Workday related processes, day to day support for HR and Payroll queries, and operational controls to meet tight reporting deadlines and audit requirements.
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2015 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2020 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at M&G
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by M&G Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from M&G IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the M&G digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD M&G Technographics
M&G is a Banking and Financial Services organization based in United Kingdom,
with around 5837 employees and annual revenues of $8.46 billion.
M&G operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
M&G has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Microsoft.
M&G recently adopted applications including
MakoData HR Insight in 2021, Avaya OneCloud UCaaS in 2021 and Avaya OneCloud CCaaS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of M&G’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates M&G’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete M&G technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.