Miami Heat
601 Biscayne Blvd,
Miami, 33132, FL,
United States
Miami, 33132, FL,
United States
1 786-777-1000
Leisure and Hospitality
Miami Heat Technographics
Miami Heat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miami Heat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 960 Miami Heat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miami Heat has purchased the following applications: Beamery for Candidate Relationship Management in 2022, GumGum for Artificial Intelligence Marketing in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miami Heat is running and its propensity to invest more and deepen its relationship with Beamery , Oracle , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miami Heat revenues, which have grown to $370.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miami Heat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miami Heat Tech Stack and Enterprise Applications
Miami Heat HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Beamery | Legacy | Beamery | Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022, Miami Heat implemented Beamery as their Candidate Relationship Management solution. Beamery is deployed on the Miami Heat website to enable proactive talent engagement and to capture candidate interactions from the franchise careers presence.
The implementation centers on career site integration, candidate profile capture, talent pool segmentation, and CRM driven outreach workflows consistent with Candidate Relationship Management capabilities. Configuration includes automated nurture sequences and candidate tagging to support sourcing, employer branding, and ongoing relationship management from web sourced prospects into the Beamery database.
Operational ownership is positioned with recruiting and HR functions, using Beamery on the website to consolidate inbound candidate flows and to instrument marketing style engagement across prospect pools. The scope described is web centric, indicating the careers site serves as the primary acquisition and candidate touchpoint feeding the Beamery system for pipeline management.
Governance and process adjustments emphasize centralizing candidate data and standardizing outreach workflows so talent acquisition can manage pipelines through the Beamery interface. The source notes use of Beamery on the website and does not specify additional integrations or explicit outcome metrics, so the narrative focuses on structural adoption of Beamery within Miami Heat recruiting and HR operations.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Miami Heat AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Miami Heat implemented GumGum on their website. The deployment uses the GumGum platform within the Artificial Intelligence Marketing category to introduce contextual advertising and visual intelligence capabilities directly into on-site digital experiences, with GumGum code embedded in public site pages to enable content-aware ad placement and creative optimization.
The implementation scope centers on digital marketing and fan engagement, with functional capabilities oriented around contextual analysis, image recognition for content adjacency, and automated creative selection to align sponsorship and ticketing promotions with page content. Governance and rollout were executed through the team responsible for digital marketing and site operations, embedding GumGum into site templates and campaign workflows to operationalize on-site programmatic and creative decisioning.
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Miami Heat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Miami Heat deployed Cisco Webex Meetings on its website. Cisco Webex Meetings is an Audio Video and Web Conferencing application that Miami Heat uses to surface hosted virtual meeting rooms and web conferencing sessions directly through its public site, supporting online collaboration and external event access.
The implementation leverages core Audio Video and Web Conferencing capabilities such as scheduled meetings, HD video, screen sharing, recording and guest link access, with administration managed through Cisco Webex management controls for user provisioning, meeting policies and meeting lifecycle. Operational scope covers internal collaboration across functions including operations, marketing and executive communications, and public-facing virtual sessions for external partners and stakeholders.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Miami Heat Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Miami Heat CRM
Miami Heat ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Miami Heat TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Miami Heat PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Miami Heat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Single Sign-On (SSO) | IaaS |
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2022 | 2022 |
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Miami Heat CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Miami Heat
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Event Manager | Manager | Operations | |
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Event Manager | Manager | Operations | |
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Event Manager | Manager | Operations | |
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Director Of I.T. Operations | Director | Finance | |
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Apps Being Evaluated by Miami Heat Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miami Heat IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miami Heat digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Miami Heat Technographics
Miami Heat is a Leisure and Hospitality organization based in United States,
with around 960 employees and annual revenues of $370.0 million.
Miami Heat operates a diverse technology stack with applications such as
Beamery, GumGum and Cisco Webex Meetings,
covering areas like Candidate Relationship Management, Artificial Intelligence Marketing and Audio Video and Web Conferencing.
Miami Heat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Beamery, GumGum and Cisco Systems.
Miami Heat recently adopted applications including
Beamery in 2022, UKG Pro SSO in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miami Heat’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miami Heat’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miami Heat technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.