New York, 10036, NY,
United States
Micro Force Technographics
Micro Force Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Micro Force and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Micro Force employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Micro Force has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015, Wix Events for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micro Force is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micro Force revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micro Force intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Micro Force Tech Stack and Enterprise Applications
Micro Force AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Micro Force deployed Zoho SalesIQ on its website. The deployment embeds Zoho SalesIQ as a front end Chatbots and Conversational AI layer to manage visitor engagement, real time messaging and lead capture for the small professional services firm.
The implementation uses Zoho SalesIQ live chat widget, automated bot flows, proactive chat triggers and visitor tracking to surface inquiries and route conversations to internal staff. Configuration was aligned to a 20 person organization with lightweight agent routing and simple staffing processes, supporting sales and client service workflows. Governance emphasized operational procedures for chat ownership and response handling by consultants rather than a separate support group. The source indicates the application is running on the public website without listing additional integrations.
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Micro Force Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Micro Force implemented Microsoft 365 to support Collaboration across its professional services operations. The deployment covered a 20 employee United States based firm and is surfaced on the company website, with Microsoft 365 provisioned to handle core internal collaboration, document sharing, and client communication workflows.
The implementation uses Microsoft 365 services including Outlook for email, SharePoint for document management, OneDrive for personal file storage, and Teams for real time collaboration and meetings. Administration is managed through a cloud hosted Microsoft 365 tenant with centralized user provisioning and role based access controls aligned to small team workflows, and the Micro Force Microsoft 365 Collaboration configuration supports business functions such as service delivery, client communication, and administrative operations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Micro Force Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix Events | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Micro Force implemented Wix Events as its Web Content Management solution for event publishing and attendee registration on its public website. Micro Force uses Wix Events on their website to surface event listings, manage registrations, configure ticketing options, and operate attendee workflows, with the full application Wix Events delivered through the Wix.com platform.
The deployment uses an embedded architecture within the Wix site, where Wix Events pages and widgets are configured into existing site templates and navigation. Functional modules implemented include event listing pages, configurable registration forms, ticket types and inventory, and attendee management workflows consistent with Web Content Management practices. Operational scope focuses on client-facing marketing and service delivery activities within the 20-employee professional services firm, with internal staff administering event content, publishing schedules, and confirmation communications through Wix Events governance and editor permission controls.
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Web Content Management | Content Management |
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2020 | 2020 |
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Micro Force CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Micro Force IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Micro Force
Apps Being Evaluated by Micro Force Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||