Allentown, 18106, PA,
United States
Micro Innovation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Micro Innovation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Micro Innovation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Micro Innovation has purchased the following applications: Reviews UP for Customer Experience in 2024, Lumen CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micro Innovation is running and its propensity to invest more and deepen its relationship with Things Up , Lumen Technologies , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micro Innovation revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micro Innovation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Things Up | Legacy | Reviews UP | Customer Experience | CRM | n/a | 2024 | 2024 |
In 2024 Micro Innovation implemented Reviews UP on its website as a Customer Experience solution for its professional services operations. The deployment centers on embedding the Reviews UP widget for client facing review collection and public review display, and uses the application’s feedback management capabilities to capture ratings and written reviews on site. Reviews UP is configured to support review submission workflows, moderation and published review presentation tied to customer touchpoints.
Configuration reflects a small firm profile, with administration and moderation responsibilities assigned to marketing and client success users rather than a dedicated IT organization. Integrations are limited to website embedding and internal workflows for sales and client success teams, leveraging category aligned capabilities such as review collection, moderation queues, response templating and basic analytics. Governance includes publication approval and escalation rules to route adverse feedback to internal owners, and operational scope is confined to the company website and direct client engagement channels.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||