Melbourne, 3123, VIC,
Australia
Miele Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Miele Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Miele Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miele Australia has purchased the following applications: HealthBoxHR for Core HR in 2024, LiveChat for Chatbots and Conversational AI in 2016, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miele Australia is running and its propensity to invest more and deepen its relationship with HealthBoxHR , LiveChat, Inc. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miele Australia revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miele Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthBoxHR | Legacy | HealthBoxHR | Core HR | HCM | n/a | 2024 | 2024 |
In 2024 Miele Australia implemented HealthBoxHR as its Core HR platform to centralise employee data and support compliance across its national operations. The deployment targets a 500 person Australian workforce and emphasizes centralized personnel records, compliance tracking, and accessible employee self service through both desktop and mobile app interfaces.
HealthBoxHR is configured to provide standard Core HR capabilities, including a unified employee database, role based access for HR administrators and managers, configurable workflows for onboarding and personnel changes, and mobile enabled self service for diverse job types. The platform has been adapted to Miele Australia’s needs, with administrators citing the system as user friendly and straightforward to configure for local HR processes.
Operational coverage includes users across multiple sites and many different role types, with the desktop and app options serving both desk and field workers. During the first six months of adoption some payroll and complex HR workflows remain more manual than prior experience, reflecting the complexity of those processes and the chosen configuration approach rather than a shortcoming in the Core HR functionality.
Governance and rollout have emphasized close vendor engagement, iterative configuration, and responsive support, with Miele valuing the relationship with the HealthBoxHR team including Emma, Adam, Aimee, Aleks and Jenna. HealthBoxHR centralises employee records and compliance tools for Miele Australia, enabling HR and people managers to focus on operational workforce management while ongoing configuration and support continue to refine workflows.
|
|
|
|
|
Payroll | HCM |
|
2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||