White Plains, 10606, NY,
United States
MIG Technographics
MIG Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MIG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24 MIG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
MIG has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Comm100 for Customer Engagement in 2016, GoDaddy for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MIG is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Comm100 Network Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MIG revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MIG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MIG Tech Stack and Enterprise Applications
MIG Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, MIG deployed Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution. The Cisco Webex Meetings implementation is surface integrated on MIG's public website to permit browser based joins for client sessions and external consultations. The deployment leverages Cisco Systems cloud hosted Webex Meetings service and is configured to support both client facing sessions and internal collaboration for the 24 person professional services firm.
Functional capabilities provisioned include scheduled and ad hoc video meetings, screen sharing, participant management controls, and meeting recording, consistent with Audio Video and Web Conferencing workflows. Administration is consolidated under a corporate Webex account with web embedding and browser based join flows, standard meeting controls enabled, and guest access configured to support remote client engagements and sales demonstrations. The implementation covers operational use across client delivery and sales functions with no additional named integrations disclosed.
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Collaboration | Collaboration |
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2015 | 2015 |
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MIG CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comm100 Network Corporation | Legacy | Comm100 | Customer Engagement | CRM | n/a | 2016 | 2016 |
In 2016, MIG implemented Comm100 Customer Engagement on its public website to add a direct customer contact channel. The deployment embedded the Comm100 web chat widget across service and contact pages, enabling synchronous live chat, asynchronous messaging and capture of session transcripts, capabilities consistent with the Customer Engagement category. Configuration emphasized lightweight agent routing and business hour schedules to align with MIG's 24 person professional services organization.
Operational scope centered on sales inquiry handling and client services interactions, with inbound chat sessions routed to internal staff for real time response and follow up. Governance at MIG established agent role assignment, scripted replies and a transcript review workflow to convert conversations into tracked follow up actions. The Comm100 platform from Comm100 Network Corporation served as the vendor of record and the implementation remained focused on the website, with no external integrations listed in the provided source.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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MIG IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, MIG implemented GoDaddy as its Application Hosting and Computing Services provider for its public website. The deployment focuses on web hosting and domain management for mig.com, using GoDaddy to provision DNS records and host site content. This positions GoDaddy Application Hosting and Computing Services as the primary infrastructure for the company web presence.
Functional coverage centers on web hosting, domain registration and DNS provisioning, leveraging GoDaddy control panel capabilities to manage site configuration and routing. Operational scope is limited to the public website and supports marketing and client engagement functions within the professional services firm. Governance is handled through centralized account and site administration workflows using the GoDaddy account model for configuration and access control.
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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MIG CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MIG
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by MIG Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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