Toronto, M5A 1T4, ON,
Canada
Miller Jay Voice & Speech Technographics
Miller Jay Voice & Speech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller Jay Voice & Speech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Miller Jay Voice & Speech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller Jay Voice & Speech has purchased the following applications: Landbot for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Keap CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller Jay Voice & Speech is running and its propensity to invest more and deepen its relationship with Hello Umi , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller Jay Voice & Speech revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller Jay Voice & Speech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miller Jay Voice & Speech Tech Stack and Enterprise Applications
Miller Jay Voice & Speech AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hello Umi | Legacy | Landbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Miller Jay Voice & Speech implemented Landbot on its public website. The deployment of Landbot places the company within the Chatbots and Conversational AI category and delivers a web embedded conversational interface for prospective students and site visitors. Landbot is configured to provide guided conversational flows and form based lead capture aligned with Chatbots and Conversational AI functional patterns. The implementation targets customer facing interactions for the Canada based education provider.
The Landbot instance is managed by the single employee organization and is maintained as a site embedded widget, reflecting a lightweight architecture centered on client side embedding and cloud hosted flow orchestration. Functional modules include conversational flow orchestration, conditional logic driven intake sequences, and form capture for enrollment inquiries, using console based configuration rather than extensive backend integration. Operational coverage is limited to the voice and speech website and supports marketing, student intake, and customer service workflows. Governance is exercised through in house configuration and iterative updates to conversational scripts and workflows.
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Miller Jay Voice & Speech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Miller Jay Voice & Speech implemented Google Workspace (Formerly Google G-Suite) to provide a cloud-based Collaboration platform. The deployment was provisioned as a single-domain, cloud-first configuration supporting the Canada-based sole practitioner and the company website, with account provisioning sized for one employee.
The implementation centers on Google Workspace (Formerly Google G-Suite) core applications, explicitly Gmail for domain email, Google Drive and Google Docs for file storage and collaborative document editing, Google Calendar for scheduling, and Google Meet for virtual client sessions, with administrative controls managed through the Google Admin console. Governance is localized to a single administrator account, focusing on basic user provisioning, account recovery, and two-step verification, while operational workflows emphasize client communications, calendar booking, and cloud document collaboration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Miller Jay Voice & Speech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013 Miller Jay Voice & Speech implemented Keap CRM to support customer acquisition and client lifecycle management. The Keap CRM instance is embedded on the company website and functions as the primary contact and marketing system for the single person education business, serving lead capture and client communications needs within Canada.
The implementation focuses on CRM standard capabilities, including web form based lead capture, centralized contact records, tagging and segmentation, and campaign automation for email sequences and follow up. Keap CRM was configured to map web leads directly into contact profiles and to drive automated outreach workflows, aligning prospect stages with client engagement processes common in education and coaching services.
Operationally the deployment is owner administered, with the company principal maintaining configuration, contact governance and campaign management. Integration is limited to the website where embedded forms and tracking push data into Keap CRM to trigger automated communications and record updates. Workflows emphasize streamlined enrollment and client communication rather than multiuser role segregation or complex access controls.
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Marketing Analytics | CRM |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Miller Jay Voice & Speech
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Apps Being Evaluated by Miller Jay Voice & Speech Executives
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