MIND Research Institute
111 Academy, Suite 100,
Irvine, 92617, CA,
United States
Irvine, 92617, CA,
United States
1 949-345-8700
Communications
MIND Research Institute Technographics
MIND Research Institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MIND Research Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 229 MIND Research Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MIND Research Institute has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MIND Research Institute is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MIND Research Institute revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MIND Research Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MIND Research Institute Tech Stack and Enterprise Applications
MIND Research Institute ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, MIND Research Institute implemented Oracle NetSuite ERP as its ERP Financial system to support multi-subsidiary accounting and donor based revenue streams. The NetSuite team comprised two people, a NetSuite developer and an Administrator who served as the face and go to person for roughly 200 internal clients across finance, projects, payroll, and fundraising operations.
The implementation included configuration and customization of Advance Project, Payroll, and Incentive Compensation modules, each tailored to MINDs unique business requirements. Day to day administration responsibilities included customizing roles, creating custom fields, restricting user access, performing audits, authoring documentation, building custom dashboards, executing CSV imports, automating processes with workflows, and creating and modifying forms.
Operational coverage extended to an eCommerce solution that sells company products, accepts donations, and handles event registrations, tying transactional flows into the Oracle NetSuite ERP platform. The NetSuite Administrator worked closely with NetSuite support to expand available resources, and managed a steady intake of support work with an average of 10 new cases per day and frequent one on one training requests from users.
Governance centered on role based access control, audit processes, and formalized documentation to support multiple subsidiaries and donor focused accounting. Process automation through workflows and targeted training were used to enforce new workflows and support end user adoption, while the two person NetSuite team maintained both platform configuration and ongoing operational support.
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MIND Research Institute AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, MIND Research Institute deployed Hubspot Live Chat on its public website to enable real-time visitor engagement and inquiry capture. The Hubspot Live Chat implementation is classified under Chatbots and Conversational AI and functions as a web-embedded conversational layer supporting the organization’s communications and marketing activities. The deployment uses a client-side chat widget embedded across priority site pages to present automated greetings, initiate live sessions, and capture contact details from prospective users. Scope is site-level web engagement rather than internal collaboration, aligning with typical web chat use cases for education and outreach-focused organizations.
Functional capabilities implemented include live chat sessions, automated greeting flows, conversational lead capture forms, and transcript capture for asynchronous follow-up, consistent with Chatbots and Conversational AI capabilities. Operational ownership appears centered with digital communications and marketing teams for message configuration, routing rules, and handling inbound chat responses. Governance responsibilities documented include chat script approval and transcript retention for follow-up, while the technical footprint remained lightweight as a browser-executed widget requiring minimal infrastructure change.
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MIND Research Institute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 MIND Research Institute implemented Microsoft 365 to provide enterprise Collaboration capabilities for its communications and internal teams. The deployment is described on the organization website and establishes Microsoft 365 as the primary collaboration platform for email, calendaring, and document sharing.
The Microsoft 365 implementation centers on core services associated with the suite, including Exchange Online for messaging and calendaring, SharePoint Online and OneDrive for document management and team file stores, and Microsoft Teams for synchronous collaboration and meetings. Configuration work would have addressed tenant setup, security baselines, role based access controls and user provisioning to align platform capabilities with organizational communication workflows.
Governance and operational coverage focus on IT and communications functions that manage user accounts, site and team lifecycle, and content governance policies. The implementation narrative positions Microsoft 365 as the central Collaboration application for MIND Research Institute, supporting content collaboration, internal communications, and coordinated scheduling across the organization.
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MIND Research Institute Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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MIND Research Institute eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2023 | 2023 |
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MIND Research Institute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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MIND Research Institute ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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MIND Research Institute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MIND Research Institute
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | Finance | |
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Director of Strategic Accounts | Director | Finance | |
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Director of IT and Support | Director | IT | |
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Regional Vice President, Partnerships | VP | Finance | |
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Director Of Strategic Partnerships | Director | Finance | |
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Chief Partnerships Officer | CXO | Finance | |
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CFO | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Apps Being Evaluated by MIND Research Institute Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MIND Research Institute IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MIND Research Institute digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MIND Research Institute Technographics
MIND Research Institute is a Communications organization based in United States,
with around 229 employees and annual revenues of $37.0 million.
MIND Research Institute operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
MIND Research Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, HubSpot and Microsoft.
MIND Research Institute recently adopted applications including
USPS Click-N-Ship in 2023, HubSpot CMS in 2021 and HubSpot Ads in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MIND Research Institute’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MIND Research Institute’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MIND Research Institute technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.