Paris, 75006,
France
Ministère de l'Education Nationale de la Jeunesse et des Sports Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ministère de l'Education Nationale de la Jeunesse et des Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 837000 Ministère de l'Education Nationale de la Jeunesse et des Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ministère de l'Education Nationale de la Jeunesse et des Sports has purchased the following applications: Criteo Commerce Media Platform for Digital Advertising Platform in 2023, BMC Helix Remedyforce for IT Service Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ministère de l'Education Nationale de la Jeunesse et des Sports is running and its propensity to invest more and deepen its relationship with Criteo , BMC Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ministère de l'Education Nationale de la Jeunesse et des Sports revenues, which have grown to $117.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ministère de l'Education Nationale de la Jeunesse et des Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BMC Software | Legacy | BMC Helix Remedyforce | IT Service Management | ITSM | n/a | 2014 | 2014 |
In 2014, Ministère de l'Education Nationale de la Jeunesse et des Sports engaged BMC Helix Remedyforce and built a deployment strategy for Request Management, Incident Management, Problem Management and Change Management on Remedy ITSm 7.6.04 during an April 2014 to June 2014 delivery window. The engagement is categorized under IT Service Management and centered on aligning service desk processes with a BMC Remedy platform baseline.
The implementation narrative focuses on core IT Service Management modules, explicitly Request Mgt, Incident Mgt, Problem Mgt and Change Mgt, with configuration work scoped to ticket lifecycle, escalation routing, approval workflows and change control processes typical of Remedy ITSm 7.6.04. Design activities included mapping ministry service requests into service catalog items and defining standardized incident classification and problem root cause workflows to support operational support teams.
Deployment structure emphasized a centralized Remedy ITSm 7.6.04 instance provisioned to support departmental IT operations across the ministry, with configuration templates for distributed support groups and role based access to case queues and change approvals. Architecture planning addressed multi-team service desk orchestration and the operational coverage required for a national government ministry, while keeping BMC Helix Remedyforce as the named application platform for service management.
Governance planning and rollout design documented process changes for Change Management governance, including formalized approval workflows and a Change Advisory Board oriented review path, and defined phased adoption steps to move departmental teams onto the standardized platform within the April to June 2014 timeframe. The resulting implementation record emphasizes system configuration, process alignment and operational governance as central to the ministry's IT Service Management initiative using BMC Helix Remedyforce.
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