AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Ministry of Economy, Trade and Industry(METI) of Japan Tech Stack and Enterprise Applications

Ministry of Economy, Trade and Industry(METI) of Japan Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tableau Software Legacy Tableau Analytics and BI Analytics and BI n/a 2020 2020
In 2020 the Ministry of Economy, Trade and Industry of Japan implemented Tableau on its official website, deploying Tableau as a public-facing analytics platform. The deployment used Tableau to deliver interactive dashboards and visualizations consistent with Analytics and BI functionality for both external disclosure and internal review. The implementation focused on embedded analytics and dashboard publishing capabilities, configuring Tableau for web embedding, interactive visualization, and scheduled data refresh workflows that support ongoing data publication. Operational scope included ministry-level data dissemination and policy analytics across communications and policy divisions, with governance centered on publication approval processes, metadata management, and role based access control for published dashboards.
Ministry of Economy, Trade and Industry(METI) of Japan CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Salesforce Sales Cloud Salesforce Service Cloud Customer Support CRM Direct from vendor 2015 2015
In 2015, the Ministry of Economy, Trade and Industry implemented Salesforce Service Cloud for Customer Support. The deployment was provisioned direct from vendor on a cloud architecture and replaced Salesforce Sales Cloud for operational case intake and citizen inquiry management. The Salesforce Service Cloud implementation focused on core service modules including case management, knowledge management, service console, and omni-channel routing, with configuration of entitlement and milestone tracking to support SLA workflows. Automation of case assignment and macro-driven response templates were configured to standardize responses across service teams. The implementation also leveraged Service Cloud console features to centralize agent workflows and reduce context switching. The cutover included consolidation of account, contact and case data from Salesforce Sales Cloud into Salesforce Service Cloud to maintain continuity of citizen records. The vendor delivered the deployment direct from vendor and provisioned cloud tenancy and security controls consistent with government requirements. Operational coverage centered on the ministry's public inquiry and constituent services functions. Governance was restructured to centralize case triage procedures and define escalation paths within the Service Cloud console, with role based access and process ownership assigned to directorate level service managers. Change control and configuration management were implemented to manage knowledge base updates and case routing rules.
Ministry of Economy, Trade and Industry(METI) of Japan IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NTT Group Legacy NTT Enterprise Cloud Application Hosting and Computing Services IaaS n/a 2018 2018
In 2018, the Ministry of Economy, Trade and Industry of Japan deployed NTT Enterprise Cloud from NTT Group to provide Application Hosting and Computing Services for its public web presence. NTT Enterprise Cloud is used to host the ministry's website and associated web properties, establishing a cloud-based compute and hosting layer that supports public communications and digital service delivery. The implementation leverages standard application hosting capabilities typical of the category, including virtual compute provisioning, scalable block and object storage, network services, content delivery optimization, platform security controls and backup/continuity configurations. Configuration efforts emphasized web server pools, automated scaling to handle variable traffic patterns, and access management integrated into METI operational workflows to support continuous publication of web content. Operational coverage centers on METI's central web publishing and public information functions, with IT operations and web content teams accountable for deployment governance, change control and patching. The deployment integrates the ministry's web content management and publishing workflows with NTT Enterprise Cloud for live content delivery and establishes operational runbooks for incident response and configuration management.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Ministry of Economy, Trade and Industry(METI) of Japan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ministry of Economy, Trade and Industry(METI) of Japan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ministry of Economy, Trade and Industry(METI) of Japan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ministry of Economy, Trade and Industry(METI) of Japan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ministry of Economy, Trade and Industry(METI) of Japan Technographics
Ministry of Economy, Trade and Industry(METI) of Japan is a Government organization based in Japan, with around 4000 employees and annual revenues of $1.50 billion.
Ministry of Economy, Trade and Industry(METI) of Japan operates a diverse technology stack with applications such as Tableau, Salesforce Service Cloud and NTT Enterprise Cloud, covering areas like Analytics and BI, Customer Support and Application Hosting and Computing Services.
Ministry of Economy, Trade and Industry(METI) of Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tableau Software, Salesforce and NTT Group.
Ministry of Economy, Trade and Industry(METI) of Japan recently adopted applications including Microsoft Azure Cloud Services in 2021, Tableau in 2020 and NTT Enterprise Cloud in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ministry of Economy, Trade and Industry(METI) of Japan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ministry of Economy, Trade and Industry(METI) of Japan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ministry of Economy, Trade and Industry(METI) of Japan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.