Ministry of Economy, Trade and Industry(METI) of Japan Technographics
Ministry of Economy, Trade and Industry(METI) of Japan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ministry of Economy, Trade and Industry(METI) of Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Ministry of Economy, Trade and Industry(METI) of Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ministry of Economy, Trade and Industry(METI) of Japan has purchased the following applications: Tableau for Analytics and BI in 2020, Salesforce Service Cloud for Customer Support in 2015, NTT Enterprise Cloud for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ministry of Economy, Trade and Industry(METI) of Japan is running and its propensity to invest more and deepen its relationship with Tableau Software , Salesforce , NTT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ministry of Economy, Trade and Industry(METI) of Japan revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ministry of Economy, Trade and Industry(METI) of Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ministry of Economy, Trade and Industry(METI) of Japan Tech Stack and Enterprise Applications
Ministry of Economy, Trade and Industry(METI) of Japan Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020 the Ministry of Economy, Trade and Industry of Japan implemented Tableau on its official website, deploying Tableau as a public-facing analytics platform. The deployment used Tableau to deliver interactive dashboards and visualizations consistent with Analytics and BI functionality for both external disclosure and internal review.
The implementation focused on embedded analytics and dashboard publishing capabilities, configuring Tableau for web embedding, interactive visualization, and scheduled data refresh workflows that support ongoing data publication. Operational scope included ministry-level data dissemination and policy analytics across communications and policy divisions, with governance centered on publication approval processes, metadata management, and role based access control for published dashboards.
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Ministry of Economy, Trade and Industry(METI) of Japan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Salesforce Sales Cloud | Salesforce Service Cloud | Customer Support | CRM | Direct from vendor | 2015 | 2015 |
In 2015, the Ministry of Economy, Trade and Industry implemented Salesforce Service Cloud for Customer Support. The deployment was provisioned direct from vendor on a cloud architecture and replaced Salesforce Sales Cloud for operational case intake and citizen inquiry management.
The Salesforce Service Cloud implementation focused on core service modules including case management, knowledge management, service console, and omni-channel routing, with configuration of entitlement and milestone tracking to support SLA workflows. Automation of case assignment and macro-driven response templates were configured to standardize responses across service teams. The implementation also leveraged Service Cloud console features to centralize agent workflows and reduce context switching.
The cutover included consolidation of account, contact and case data from Salesforce Sales Cloud into Salesforce Service Cloud to maintain continuity of citizen records. The vendor delivered the deployment direct from vendor and provisioned cloud tenancy and security controls consistent with government requirements. Operational coverage centered on the ministry's public inquiry and constituent services functions.
Governance was restructured to centralize case triage procedures and define escalation paths within the Service Cloud console, with role based access and process ownership assigned to directorate level service managers. Change control and configuration management were implemented to manage knowledge base updates and case routing rules.
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Ministry of Economy, Trade and Industry(METI) of Japan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NTT Group | Legacy | NTT Enterprise Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, the Ministry of Economy, Trade and Industry of Japan deployed NTT Enterprise Cloud from NTT Group to provide Application Hosting and Computing Services for its public web presence. NTT Enterprise Cloud is used to host the ministry's website and associated web properties, establishing a cloud-based compute and hosting layer that supports public communications and digital service delivery.
The implementation leverages standard application hosting capabilities typical of the category, including virtual compute provisioning, scalable block and object storage, network services, content delivery optimization, platform security controls and backup/continuity configurations. Configuration efforts emphasized web server pools, automated scaling to handle variable traffic patterns, and access management integrated into METI operational workflows to support continuous publication of web content.
Operational coverage centers on METI's central web publishing and public information functions, with IT operations and web content teams accountable for deployment governance, change control and patching. The deployment integrates the ministry's web content management and publishing workflows with NTT Enterprise Cloud for live content delivery and establishes operational runbooks for incident response and configuration management.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Ministry of Economy, Trade and Industry(METI) of Japan
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ministry of Economy, Trade and Industry(METI) of Japan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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