Wakefield, WF2 7UA,
United Kingdom
Minster Law Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Minster Law and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 476 Minster Law employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Minster Law has purchased the following applications: MHR iTrent HR for Core HR in 2017, Arken Will Writing Software for Case Management in 2020, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Minster Law is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Arken , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Minster Law revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Minster Law intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Minster Law implemented MHR iTrent HR as its Core HR solution, establishing a new HR, Payroll and L&D self-service system to centralize people administration across the firm in the United Kingdom. The deployment emphasized self-service access for employees and managers, and positioned MHR iTrent HR as the primary system of record for core HR transactions and payroll processing.
The implementation covered functional modules for core HR administration, payroll, recruitment workflows, performance management and learning and development, with a configured employee and manager self-service layer. MHR iTrent HR was used to introduce an engagement indicator tool that provided real time feedback and surfaced clear initiatives for the leadership team, and the project included configuration to support end to end talent lifecycle processes.
Operational scope included HR, payroll, recruitment and L&D teams, and the rollout put the HR team at the center of organizational design activity. The program delivered end to end management of multiple organizational design projects to drive organisational efficiencies and included identification and proactive management of TUPE service provision changes as part of operational governance.
Governance and process changes accompanied the technical deployment, with new workflows for recruitment approval, performance reviews and learning assignment management embedded in MHR iTrent HR. The introduction of the engagement indicator tool created a feedback loop for leadership, and TUPE change management was formalized as a recurring governance process.
Outcomes stated by the program included creating efficiencies in Administration, Recruitment, Performance Management, Learning & Development and Payroll, and delivering organisational efficiencies through targeted design projects. MHR iTrent HR served as the centralized Core HR platform aligning HR operations, payroll execution and people development workflows.
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HR Service Delivery | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arken | Legacy | Arken Will Writing Software | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Minster Law implemented Arken Will Writing Software as a Case Management solution, embedding the Arken Will Writing Software on its public website to provide online client intake and guided will preparation. The deployment is web facing and configured to present consumer interview flows and document generation while preserving firm administration controls for templates and user permissions.
Functionally the implementation maps to Case Management capabilities, including guided will interviews, automated document assembly, electronic signing readiness, secure client portal access, and structured matter records for wills and probate workflows. Operational scope is concentrated on the firm’s wills and probate practice, supporting fee earners and client services teams, and governance focuses on template control, workflow orchestration, and audit trails managed through the Arken Will Writing Software administration interfaces.
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Case Management, Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2023 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Minster Law deployed BigHand Dictation and Speech Recognition. The implementation positions BigHand Dictation and Speech Recognition as the firm’s Speech Recognition AI capability for legal dictation and document creation, with the application exposed via Minster Law’s website for web-based dictation capture and user access.
The configuration emphasized core Speech Recognition AI functional modules such as dictation capture, automatic speech-to-text transcription, and workflow routing to fee earners and administrative teams, aligning application behavior with standard dictation and transcription workflows. Governance work focused on standardizing dictation intake and handoff processes across case teams and support staff, with the website-hosted deployment centralizing access to the BigHand Dictation and Speech Recognition application for client-facing and internal documentation workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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