Miro
201 Spear Street, Suite 1100,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-669-8098
Professional Services
Miro Technographics
Miro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Miro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Miro has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, TruePlan for Workforce Analytics in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miro is running and its propensity to invest more and deepen its relationship with Oracle , TruePlan , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miro revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miro Tech Stack and Enterprise Applications
Miro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Miro implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment served as the core financial system for Miro, a professional services company based in the United States with approximately 1500 employees, and is categorized under ERP Financial.
The implementation focused on ERP Financial functional modules including general ledger, accounts payable, accounts receivable, revenue management and financial close automation. Configuration work emphasized a unified chart of accounts and multi-entity consolidation to support corporate accounting, billing and period close workflows.
Oracle NetSuite ERP was integrated into the broader finance technology stack, with explicit linkage to financial planning systems such as Anaplan for FP&A processes and to Looker for reporting and analytics. These integrations concentrated on feeding planning models and operational dashboards from NetSuite financials to support planning and executive reporting.
Governance and process changes established standardized month end close procedures, role based access controls and centralized control points within Oracle NetSuite ERP. Rollout and change management were oriented to a high growth, rapidly scaling environment, with training and process documentation targeted at finance and accounting teams in the United States.
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Miro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| TruePlan | Legacy | TruePlan | Workforce Analytics | HCM | n/a | 2021 | 2022 |
In 2022, Miro implemented TruePlan to centralize headcount planning and forecasting as the company scaled from approximately 1,000 to over 2,000 employees. TruePlan was deployed as the Workforce Analytics platform to provide a single source of truth for approved hires and budgets in the United States, aligning HR/People Ops, Finance, and Recruiting around one authoritative planning dataset.
The implementation configured core Workforce Analytics capabilities including headcount modeling, scenario-based forecasting, recruiter workflow orchestration, and approval gating for budgeted hires. TruePlan was used to maintain sanctioned hiring plans and to manage forecast variants, with configuration tuned to reflect hiring funnels and requisition approval stages common to cross-functional staffing processes.
Integrations included HRIS and ATS connectivity consistent with Workforce Analytics platform capabilities, enabling synchronization of approved headcount and requisition status between recruiting and people operations systems. Governance established centralized approval workflows and a regular forecasting cadence between People Ops and Finance, embedding TruePlan as the operational control point for hiring decisions and budget compliance across recruiting, HR, and finance functions.
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Miro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Miro implemented Hubspot Live Chat on its public website. The deployment is categorized under Chatbots and Conversational AI and establishes a web-based conversational channel for inbound customer engagement.
Miro's Hubspot Live Chat implementation centers on a site-embedded chat widget and standard conversational capabilities, including real-time messaging, visitor identification, automated lead capture forms, canned responses, and transcript capture. The Hubspot Live Chat installation is positioned to handle both synchronous support inquiries and asynchronous lead capture workflows.
Operational coverage is the public website, affecting customer support, sales, and marketing touchpoints and consolidating initial customer contact into a single conversational layer. Governance is exercised through Hubspot administration of chat routing, agent assignment, and conversational templates, with handoff workflows to internal teams for follow up.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Intelligent Process Automation | AI-Powered Application |
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2024 | 2024 |
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Miro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2020 | 2020 |
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Miro Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Miro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Miro EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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Miro ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Miro PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Miro TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Miro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Miro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Miro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), Cloud Access Security Brokers (CASB) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Miro
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Controller | Director | Finance | |
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Revenue Accounting Manager | Manager | Finance | |
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Legal Operations Manager | Manager | Legal | |
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Head of People | Director | HR | |
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Head of Commercial Legal | Director | Legal | |
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Senior People Business Partner | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Miro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Miro Technographics
Miro is a Professional Services organization based in United States,
with around 1600 employees and annual revenues of $550.0 million.
Miro operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TruePlan and Hubspot Live Chat,
covering areas like ERP Financial, Workforce Analytics and Chatbots and Conversational AI.
Miro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TruePlan and HubSpot.
Miro recently adopted applications including
Bardeen Ai in 2024, DataHub Cloud in 2024 and Wallarm Cloud-Native WAAP in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.