Mitchell Services
112 Bluestone Circuit Seventeen, Mile Rocks,
Brisbane, 4073, QLD,
Australia
Brisbane, 4073, QLD,
Australia
61 7 3722-7222
Oil, Gas and Chemicals
Mitchell Services Technographics
Mitchell Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitchell Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 663 Mitchell Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mitchell Services has purchased the following applications: Pronto XI ERP for ERP Financial in 2018, ELMO HR Core for Core HR in 2020, Pronto Xi Asset and Facility Management for Asset Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitchell Services is running and its propensity to invest more and deepen its relationship with Pronto Software , ELMO Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitchell Services revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitchell Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitchell Services Tech Stack and Enterprise Applications
Mitchell Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Mitchell Services implemented Pronto XI ERP as its ERP Financial system to address rapid growth and operational limits created by multiple stand-alone applications and manual spreadsheets. The implementation was driven from Brisbane, Australia and scoped to provide consolidated financial, payroll and operational processing across head office and remote field operations.
Pronto XI ERP was configured with core finance and payroll capabilities and extended functional modules including Project Costing, Inventory management, Plant Maintenance, billing and timesheet processing, and electronic workflow for approvals and compliance. Automation was applied to payroll and client billing generation through an import-driven daily drill log and timesheet intake, and the Project Costing application was used to track purchasing and spend against budgets.
The solution was deployed on Pronto Cloud, providing scalability and mobile access so field staff could create and update work orders on site rather than being limited to head office. The implementation retained integrations with specialist pieces of software already used by Mitchell Services, and incorporated electronic capture of pre-starts and defect reports to centralize asset compliance data for a single compliance officer.
Project governance followed the Pronto Software Implementation Methodology and included a two day pre-sales scoping workshop to map project scope and a structured project management approach to maintain timeline and budget. Internal skills were developed during the rollout so that an acquired drilling business was later integrated into the Pronto XI system without external consultant support.
Reported operational outcomes that accompanied the Pronto XI deployment included reductions in manual processing time and keying errors, the ability to process payroll for more than double the employee base in similar or less time, a threefold increase in complex sales orders processed, a reduction in paper through electronic workflows, growth in monthly pre-starts from approximately 1,800 to nearly 6,000, monthly timesheets processed rising from about 2,500 to 8,500, and daily drill logs increasing to around 1,500 per month. The implementation also improved data quality enabling the business to build reports and dashboards from consolidated Pronto XI ERP data.
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Mitchell Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Mitchell Services implemented ELMO HR Core. ELMO HR Core is a Core HR application provisioned to centralize HR operations, supporting HR business partnering across head office staff and operational managers within Mitchell Services Australian operations.
The deployment targeted Core HR functional areas including centralized employee records, onboarding and offboarding workflows, contract and document management, performance review orchestration, and HRIS administration. Configuration emphasized automation of performance review cycles, formalized disciplinary and redundancy workflow templates, and compliance audit mechanisms such as annual salary verification and timesheet checking.
Operational coverage focused on the HR function with operational managers using the system for employment relations, conflict resolution, and case management, while HR retained system administration, policy governance, and audit responsibilities. Implementation and upkeep activities included maintaining HRIS configurations, record keeping aligned with legislative and quality assurance standards, and conducting regular compliance audits.
Governance changes consolidated HR policies and procedures into ELMO HR Core, aligning system workflows with employment contracts, disciplinary processes, and annual performance and salary review processes. Training, ongoing system maintenance, and structured audits were used to sustain the rollout and embed the application into Mitchell Services HR operations.
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Onboarding | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2020 | 2020 |
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Mitchell Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto Xi Asset and Facility Management | Asset Performance Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Mitchell Services deployed Pronto Xi Asset and Facility Management to centralize operational control as part of an Asset Performance Management initiative. The rollout addressed rapid growth pressures across the Brisbane based drilling and services business and aimed to replace five stand-alone systems with a unified platform to support field operations and corporate finance.
Pronto Xi Asset and Facility Management was configured with core modules including payroll, Project Costing, Inventory, Plant Maintenance, electronic workflows, and integrated billing and timesheet capabilities. The implementation emphasized work order creation and mobile site updates for field crews, automated capture of pre-starts and defect reports, and the Project Costing application to track purchasing and supply chain spend against budgets.
The deployment used Pronto Cloud hosted infrastructure to enable remote access for distributed sites and mobile staff, ensuring the Asset Performance Management application was available outside head office. The billing and timesheet subsystem was integrated with site capture processes via an import function that automatically generated payroll and client billing from daily drill logs, and the overall solution was designed to interoperate with specialist point solutions already in use.
Governance and delivery followed Pronto Software implementation methodology including a two day pre-sales scoping workshop and structured project management to stay within timeline and budget parameters. Operational workflows were restructured to move paper processes into electronic workflows, centralize data entry, and establish a single asset compliance owner model to oversee maintenance and compliance activities across sites.
Reported outcomes included faster payroll processing supporting more than double the employee count in equivalent time, a tripling of complex sales order throughput, growth in monthly pre-starts from approximately 1,800 to nearly 6,000, and increases in timesheets from about 2,500 to 8,500 per month while drill logs rose to 1,500 per month. The Pronto Xi Asset and Facility Management deployment delivered improved data accuracy, reduced paper handling, enhanced reporting and dashboard capabilities, and enabled Mitchell Services to internally integrate an acquired business into the same system without external consultant support.
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2020 | 2020 |
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Mitchell Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Mitchell Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Mitchell Services PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2020 |
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Mitchell Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Mitchell Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Mitchell Services
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager – Operations | Director | Operations | |
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General Manager/Business Services | Director | Operations | |
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Human Resources Administrator | Non Manager | HR | |
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General Manager - People, Risk and Sustainability | CXO | HR | |
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General Manager Assets & Supply | Director | Operations | |
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Engineering And Maintenance Manager | Manager | Operations | |
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Maintenance Manager | Manager | Operations | |
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Apps Being Evaluated by Mitchell Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitchell Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitchell Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mitchell Services Technographics
Mitchell Services is a Oil, Gas and Chemicals organization based in Australia,
with around 663 employees and annual revenues of $155.0 million.
Mitchell Services operates a diverse technology stack with applications such as
Pronto XI ERP, ELMO HR Core and Pronto Xi Asset and Facility Management,
covering areas like ERP Financial, Core HR and Asset Performance Management.
Mitchell Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pronto Software and ELMO Software.
Mitchell Services recently adopted applications including
ELMO HR Core in 2020, UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) in 2020 and Pronto XI Maintenance Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitchell Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitchell Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitchell Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.