AI Buyer Insights:

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Miva Tech Stack and Enterprise Applications

Miva ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012, Miva deployed Intuit Quickbooks Enterprise to serve as its ERP Financial platform. The implementation positioned Intuit Quickbooks Enterprise as the core system for accounting and financial management for Miva, aligning the application with corporate finance and billing functions. Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, and financial reporting. The Intuit Quickbooks Enterprise deployment included chart of accounts rationalization, month end close workflows, role based access controls, and automation of invoicing and receivable aging processes to standardize transaction processing and period close discipline. Integrations and operational coverage focused on connecting Intuit Quickbooks Enterprise to payment and bank feed channels for reconciliation and to customer billing and order management touchpoints to streamline revenue capture. Governance changes centered on centralized financial process ownership, formalized close and audit controls, and role based permissions for accounting and finance teams within Miva in the United States.
Miva CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2019 2019
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Miva AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Miva implemented Hubspot Live Chat on its public website. The deployment embedded Hubspot Live Chat as a web-facing conversational layer, aligned with Chatbots and Conversational AI capabilities to enable real-time customer engagement, proactive chat triggers, lead capture forms, and persistent chat transcripts for session continuity. Configuration centered on conversational workflows and routing, enabling live agent takeover, canned responses, and automated initial triage to sales and support workflows. Operational scope covered customer-facing teams within Miva, with governance controls applied to operator access, response templates, and transcript logging to support consistent handling of inbound chats and ongoing knowledge management.
Miva Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Miva eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2011 2011
Miva ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Miva PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Miva TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Miva IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Miva

First Name Last Name Title Function Department Email Phone
President CXO Finance
Chairman & CEO CXO Finance
Director of Marketing Director Marketing
CIO CXO Finance

Apps Being Evaluated by Miva Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miva IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miva digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Miva Technographics
Miva is a Professional Services organization based in United States, with around 250 employees and annual revenues of $39.0 million.
Miva operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Hubspot CRM and Hubspot Live Chat, covering areas like ERP Financial, CRM and Chatbots and Conversational AI.
Miva has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit and HubSpot.
Miva recently adopted applications including Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miva’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Miva’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miva technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.