San Diego, 92127, CA,
United States
Miva, Inc. Technographics
Miva, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miva, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Miva, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miva, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miva, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miva, Inc. revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miva, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miva, Inc. Tech Stack and Enterprise Applications
Miva, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Miva deployed Intuit Quickbooks Enterprise to serve as its ERP Financial platform. The implementation positioned Intuit Quickbooks Enterprise as the core system for accounting and financial management for Miva, aligning the application with corporate finance and billing functions.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, and financial reporting. The Intuit Quickbooks Enterprise deployment included chart of accounts rationalization, month end close workflows, role based access controls, and automation of invoicing and receivable aging processes to standardize transaction processing and period close discipline.
Integrations and operational coverage focused on connecting Intuit Quickbooks Enterprise to payment and bank feed channels for reconciliation and to customer billing and order management touchpoints to streamline revenue capture. Governance changes centered on centralized financial process ownership, formalized close and audit controls, and role based permissions for accounting and finance teams within Miva in the United States.
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Miva, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Miva implemented Hubspot Live Chat on its public website. The deployment embedded Hubspot Live Chat as a web-facing conversational layer, aligned with Chatbots and Conversational AI capabilities to enable real-time customer engagement, proactive chat triggers, lead capture forms, and persistent chat transcripts for session continuity.
Configuration centered on conversational workflows and routing, enabling live agent takeover, canned responses, and automated initial triage to sales and support workflows. Operational scope covered customer-facing teams within Miva, with governance controls applied to operator access, response templates, and transcript logging to support consistent handling of inbound chats and ongoing knowledge management.
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Miva, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Miva implemented Zoom as its Audio Video and Web Conferencing solution, embedding the Zoom client on its public website to support live customer interactions and virtual engagements. The deployment positioned Zoom to serve both client-facing meeting workflows and internal collaboration needs across a mid-market professional services firm of about 250 employees.
Configuration emphasized web-embedded meeting capabilities and standard Zoom functional modules, including audio and video conferencing, screen sharing, in-meeting chat, participant management, and webinar-style broadcasting. The Zoom implementation was provisioned to support scheduled and ad hoc sessions launched from the website, with embedded UI elements to initiate or join meetings and to deliver live product demonstrations and consulting sessions.
Operational coverage included customer-facing teams such as sales, professional services, client success and marketing, enabling them to conduct live demos and client consultations directly through the website. IT established centralized account provisioning and meeting policy controls, standardizing host privileges and meeting security settings to align conferencing workflows with professional services engagement and client interaction processes.
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Miva, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Miva, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Miva, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Miva, Inc. PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Miva, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Miva, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Miva, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Chairman & CEO | CXO | Finance | ||||
| Director of Marketing | Director | Marketing | ||||
| CIO | CXO | Finance |
Apps Being Evaluated by Miva, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||