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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Mm-Ict Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
mHelpDesk Legacy mHelpDesk Field Service Field Service Management ERP Services and Operations n/a 2019 2019
In 2019, Mm-Ict implemented mHelpDesk Field Service as its Field Service Management solution to automate customer booking flows on its website. The cloud-hosted mHelpDesk Field Service deployment was configured for a small UK professional services firm to manage scheduling and dispatch, work order creation, and mobile technician access. The implementation includes customer record management, time capture, and invoicing capabilities within mHelpDesk Field Service, and a customer-facing booking integration on the corporate website converts web requests into tracked jobs. Operational scope covers office coordination and a compact field technician team in the United Kingdom, with technicians using the mobile application to receive assignments, log service activity, and submit service notes. Governance emphasized centralized scheduling and standardized work order workflows, enabling office staff to assign tasks and consolidate billing data inside mHelpDesk Field Service. This narrative links Mm-Ict, mHelpDesk Field Service, Field Service Management, and field operations to clarify how the application supports customer booking and field service execution.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
IT Decision Makers and Key Stakeholders at Mm-Ict
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mm-Ict Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mm-Ict Technographics

Mm-Ict is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.

Mm-Ict operates a diverse technology stack with applications such as mHelpDesk Field Service, Microsoft 365 and FullStory, covering areas like Field Service Management, Collaboration and Customer Experience.

Mm-Ict has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as mHelpDesk, Microsoft and FullStory.

Mm-Ict recently adopted applications including FullStory in 2022, mHelpDesk Field Service in 2019 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mm-Ict’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mm-Ict’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mm-Ict technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.