Indianapolis, 46278, IN,
United States
MOBI Wireless Management Technographics
MOBI Wireless Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MOBI Wireless Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 MOBI Wireless Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MOBI Wireless Management has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, 8x8 Contact Center for Call Center in 2013, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MOBI Wireless Management is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , 8x8, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MOBI Wireless Management revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MOBI Wireless Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MOBI Wireless Management Tech Stack and Enterprise Applications
MOBI Wireless Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
MOBI Wireless Management implemented Cisco Webex Meetings in 2017. Cisco Webex Meetings is deployed as the primary Audio Video and Web Conferencing application for the 350-employee professional services firm, supporting client-facing meeting delivery and internal collaboration across commercial and delivery teams.
Cisco Webex Meetings has been configured to provide scheduled and ad hoc audio and video sessions, screen sharing, session recording, host controls, and attendee management consistent with Audio Video and Web Conferencing functional expectations. The implementation surfaces Cisco Webex Meetings on MOBI's website, exposing branded meeting entry points and client join workflows, and uses Webex meeting lobby and host controls to manage external participant access.
Operational governance is centralized through administrative controls for license provisioning and meeting policy enforcement, with IT and client services responsible for user provisioning and meeting control policies. The deployment follows a cloud-hosted SaaS model for Cisco Webex Meetings and covers client services, sales, and delivery functions, integrating directly into customer-facing web flows to support realtime client communications.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
MOBI Wireless Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2013 | 2014 |
In 2013, MOBI Wireless Management implemented 8x8 Contact Center from 8x8, Inc., adopting a cloud-based Call Center and phone solution to centralize communications for the 350-employee managed mobility service provider. The 8x8 Contact Center application combined contact center and telephony into a single cloud service to align with MOBI’s managed mobility business model.
Configuration emphasized advanced contact center capabilities, notably making call recording readily available and addressing earlier call quality issues. The combined 8x8 contact center and phone solution delivered unified telephony and contact handling functionality consistent with Call Center operational workflows.
The deployment prioritized business continuity, ensuring communications remain operational during severe weather and building power loss, and it consolidated corporate communications and customer service channels across the company. The cloud architecture provided by 8x8, Inc. served both voice and contact center use cases to reduce outage exposure.
Governance and rollout followed MOBI’s decision to move communications to the cloud, using the 8x8 Contact Center to provide the advanced features the company required. The implementation made advanced Call Center functionality such as call recording available to business users and improved reliability for customer facing communications.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2013 | 2013 |
|
MOBI Wireless Management ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, MOBI Wireless Management deployed Atlassian StatusPage as an Incident Management solution on their website. The implementation publishes a public status page and component-level status for customer-facing services, enabling subscriber notifications, incident broadcasts, and scheduled maintenance announcements. MOBI Wireless Management Atlassian StatusPage Incident Management supports customer communications and status publishing tied to the corporate site.
Operational ownership sits with network operations and customer support, centralizing incident communication workflows and standardizing public messaging during outages and maintenance. Configuration work emphasized status page design, incident templates, component mapping, and subscription management to align the Incident Management application with operational incident response and customer notification processes.
|
MOBI Wireless Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
MOBI Wireless Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at MOBI Wireless Management
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MOBI Wireless Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||