Mobidiag Ltd Technographics
Mobidiag Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mobidiag Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Mobidiag Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mobidiag Ltd has purchased the following applications: Rootstock Cloud ERP for Manufacturing ERP, Distribution ERP in 2018, Rocket.chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mobidiag Ltd is running and its propensity to invest more and deepen its relationship with Rootstock , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mobidiag Ltd revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mobidiag Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mobidiag Ltd Tech Stack and Enterprise Applications
Mobidiag Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rootstock | Legacy | Rootstock Cloud ERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2018 | 2018 |
Mobidiag Ltd implemented Rootstock Cloud ERP in 2018. The deployment used a cloud-based ERP on the Salesforce platform and targeted the company’s manufacturing and distribution operations under the Manufacturing ERP,Distribution ERP category.
Rootstock Cloud ERP was configured to support core manufacturing workflows and distribution lifecycle processes, leveraging standard manufacturing ERP capabilities such as production scheduling, bill of materials management, inventory and lot tracking, and order management. Configuration emphasized production and inventory controls to accelerate product release cycles and support regulated manufacturing processes.
The implementation connected operational functions across manufacturing, supply chain, quality and commercial teams, enabling coordinated workflows for product introductions and order fulfilment. Integrations remained focused on the Salesforce platform foundation, with Rootstock Cloud ERP serving as the transactional and manufacturing system of record.
Two years after go live the implementation was described as fully embedded, and Rootstock highlighted that the ERP assisted Mobidiag in bringing COVID-19 diagnostic products to market. Mobidiag believed that moving to a cloud-based Rootstock Cloud ERP on Salesforce would enable the company to better focus on its core business, and the deployment is cited as a capability that supported accelerated product launches during the pandemic.
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Mobidiag Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mobidiag Ltd deployed Rocket.chat on its website as a Chatbots and Conversational AI solution to handle site-level customer engagement and inbound support inquiries. The deployment was focused on a web-embedded conversational interface accessible from the company website, positioning Rocket.chat to mediate initial customer contact and routine question handling for external audiences.
The implementation of Rocket.chat included standard Chatbots and Conversational AI capabilities such as a real-time messaging widget, automated responses and scripted conversational flows, and configurable handoff to human agents for complex cases. Rocket.chat was configured to retain message context and session history within the web channel, enabling continuity between automated interactions and agent-managed conversations.
Operational ownership was aligned to customer-facing functions, with digital marketing and customer support teams responsible for content, response templates, and workflow rules. Governance focused on site-level moderation, conversational script updates and escalation procedures, keeping the scope tied to the website channel rather than enterprise-wide messaging consolidation.
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Mobidiag Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Mobidiag Ltd deployed Cisco Webex Meetings as its web conferencing solution. Cisco Webex Meetings, in the Audio Video and Web Conferencing category, is embedded on Mobidiag's public website to enable external participants to join sessions directly from a browser. The implementation is observable in the site source and signals use of Webex meeting join flows for customer facing interactions.
The deployment aligns with core Audio Video and Web Conferencing capabilities such as browser based meeting join, real time video and audio, screen sharing, meeting recording, and host participant controls, capabilities commonly provisioned through Cisco Webex Meetings administration. Cisco Webex Meetings is restated here to ensure the application and category are clear in the implementation context. Configuration on the site indicates use of embedded join links or widgets to streamline external attendee access.
Operational scope is oriented to both customer facing demos and internal collaboration, providing a single conferencing layer for virtual meetings across teams. Administration and user provisioning are consistent with a centralized in house IT model for a company of this size. Governance specifics are not published, however the public site integration emphasizes simple join workflows and external access control.
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Collaboration | Collaboration |
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2018 | 2018 |
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Mobidiag Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2018 | 2018 |
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Mobidiag Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mobidiag Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Mobidiag Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mobidiag Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Mobidiag Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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