Hanoi, 100000,
Vietnam
Mobifone Technical Services Vietnam Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mobifone Technical Services Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Mobifone Technical Services Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mobifone Technical Services Vietnam has purchased the following applications: Infor SunSystems for ERP Financial in 2015, FPT akaLink for Employee Engagement in 2020, NetCracker BSS/OSS for OSS/BSS in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mobifone Technical Services Vietnam is running and its propensity to invest more and deepen its relationship with Infor , FPT Software , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mobifone Technical Services Vietnam revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mobifone Technical Services Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | TRG International | 2015 | 2016 |
In 2015, Mobifone Technical Services Vietnam implemented Infor SunSystems as its core financial application, adopting the Infor SunSystems solution to address accounting and financial management needs under the ERP Financial category. The implementation targeted the company headquarters in Vietnam and the corporate finance and accounting functions for a 250 employee communications services provider.
The Infor SunSystems deployment emphasized standard ERP Financial capabilities, including configuration of a centralized chart of accounts, general ledger controls, accounts payable and accounts receivable workflows, fixed asset tracking, cash management, and financial reporting. Implementation work focused on module configuration, financial period close orchestration, and role-based access for finance users, aligned with common SunSystems functional patterns.
TRG International served as the SI/VAR for the project and provides ongoing application support and operational maintenance for Infor SunSystems. According to Hoang Dinh Thong, SunSystems Administrator, TRG’s support team responds to support requests within 30 to 60 minutes, and the customer statement indicates high satisfaction with TRG’s services, reflecting a supported operational model managed through the vendor partner.
Governance centered on a dedicated SunSystems Administrator and finance-led process ownership, with implementation-led changes to month end workflows and accounting governance to align with the new ERP Financial system. The engagement prioritized stable application support and administrator-led control over configuration, preserving clear operational responsibility between Mobifone Technical Services Vietnam finance teams and TRG International.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FPT Software | Legacy | FPT akaLink | Employee Engagement | HCM | n/a | 2020 | 2021 |
In 2020 Mobifone Technical Services Vietnam entered a strategic digital alliance with FPT Software and agreed to adopt FPT akaLink, an Employee Engagement application. The October 2, 2020 announcement listed akaLink among FPT's Made-by-FPT solutions intended to strengthen employee engagement and internal HR processes across Mobifone's Vietnam operations.
Implementation scope focused on deploying FPT akaLink to provide core Employee Engagement capabilities including internal communications, employee surveys and pulse mechanisms, recognition workflows, and engagement analytics. Configuration was scoped for role-based access, content targeting by department, and administrative dashboards to support HR and people managers.
Integrations were described at the process level, aligning akaLink with Mobifone's internal HR processes and operational workflows to centralize feedback and employee communications across HR, operations, and service teams in Vietnam. The solution was positioned as part of a broader Made-by-FPT suite provisioned by FPT Software, with integration points defined around HR process orchestration rather than named third party systems.
Governance and rollout planning emphasized phased adoption across departments with coordinated HR and IT oversight, and the public materials implied a reasonable go-live estimate in 2021. Localized configuration for Vietnam operations and role-driven governance were highlighted as implementation priorities to ensure operational alignment with existing HR workflows.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2013 | 2014 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2024 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Workspace | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2019 | 2020 |
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