ModMed
4700 Exchange Court, Suite 225,
Boca Raton, 33431, FL,
United States
Boca Raton, 33431, FL,
United States
1 561-880-2998
Healthcare
ModMed Technographics
ModMed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ModMed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 ModMed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ModMed has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ModMed is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , AssessTEAM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ModMed revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ModMed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ModMed Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, ModMed implemented Oracle NetSuite ERP to centralize its ERP Financial functions across the organization in the United States. The deployment established a single system of record for core finance operations, aligning ModMed Oracle NetSuite ERP ERP Financial with the companys corporate accounting structure and month end close workflows.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, billing, revenue recognition, and consolidated financial reporting. Configuration work included a unified chart of accounts, role based access controls for finance and accounting teams, and automated financial period close processes to support recurring accounting cycles.
Operational coverage included finance, accounting, and revenue cycle operations, with the system provisioned to support multi entity consolidation and centralized treasury controls. The Oracle NetSuite ERP instance was designed to interface with downstream operational systems such as billing and payroll through standard integration patterns and API based data exchange, preserving transactional integrity across revenue and payroll flows.
Governance and rollout emphasized process standardization, finance workflow orchestration, and internal controls for revenue accounting and audit readiness. Experience with NetSuite a strong plus was noted for staffing and ongoing administration, reflecting the need for domain expertise to manage configuration, reporting, and continuous improvements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, ModMed implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS instance is embedded on ModMed's public careers site using the Greenhouse job board embed, providing a direct application capture point on the website. The deployment serves corporate recruiting and talent acquisition workflows for ModMed's United States operations.
Configuration leverages standard Applicant Tracking System capabilities including job requisition publishing, applicant intake via the embedded job board, candidate tracking through configurable pipelines, and interview orchestration for recruiters and hiring managers. Access controls and recruiter workflows are used to centralize requisition ownership and standardize hiring stages across departments, with Greenhouse ATS acting as the system of record for external applicant capture.
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Performance and Goal Management | HCM |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ModMed deployed Drift AI Chatbot on its public website as a customer-facing conversational layer. The implementation uses Drift AI Chatbot within the Chatbots and Conversational AI category to provide a web-based conversational interface for visitor engagement, automated lead capture, intent detection and routing to human agents.
Configuration focused on conversation playbooks, AI-driven message sequencing and automated qualification logic, with operational ownership assigned to marketing and demand generation teams and direct handoff workflows for sales and patient support staff. Governance emphasized centralized script management and live conversation monitoring to tune responses and escalation rules, and the deployment covered site-level pages that receive patient and prospect traffic.
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Natural Language Processing | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ModMed
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ModMed Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ModMed IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ModMed digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ModMed Technographics
ModMed is a Healthcare organization based in United States,
with around 1700 employees and annual revenues of $500.0 million.
ModMed operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
ModMed has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Drift.
ModMed recently adopted applications including
Oracle Cloud Infrastructure in 2025, AssessTEAM Performance Management in 2023 and Grammarly in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ModMed’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ModMed’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ModMed technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.