Melbourne, 3168, VIC,
Australia
Monash Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Monash Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Monash Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monash Health has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Mercury RM ATS for Applicant Tracking System in 2018, NextGen EHR for Electronic Health Record in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monash Health is running and its propensity to invest more and deepen its relationship with Oracle , Mercury xRM , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monash Health revenues, which have grown to $3.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monash Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Monash Health implemented Oracle E-Business Suite as an ERP Financial application to support its finance organization. The initial deployment concentrated on accounts payable operations at the Melbourne, Australia site, where staff used the Oracle E-Business Suite accounts payable capabilities for invoice to purchase order matching, credit note processing, and payment execution.
Configuration emphasis was on the accounts payable module within Oracle E-Business Suite, including invoice matching logic, credit note handling, and scheduled payment run configuration to support weekly and monthly EFT and cheque workflows. Process governance remained within the finance accounts payable team, with team leader oversight for reconciliations and payment authorization, and documented operational tasks reported included matching invoices to purchase orders and processing credit notes with 100% accuracy, resolving discrepancies due to price or quantity mismatch, and assisting with routine EFT and cheque payment runs, illustrating the Monash Health Oracle E-Business Suite ERP Financial relationship supporting the accounts payable business function.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercury xRM | Legacy | Mercury RM ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Monash Health implemented Mercury RM ATS as its Applicant Tracking System, deploying Mercury RM ATS as the public-facing application and application portal on the Monash Health careers website. The implementation places Mercury RM ATS at the center of candidate intake and tracking for Monash Health recruiting and human resources functions, and the application is accessible via the monashhealth.mercury.com.au careers endpoint.
Mercury RM ATS was configured to deliver standard Applicant Tracking System capabilities including online job posting and application capture, candidate profile and document management, application tracking and status workflows, requisition support and role assignment, and automated candidate communications. Configuration emphasized career site integration and workflow orchestration to support end to end candidate lifecycle management and recruiter review queues.
The deployment is operationally scoped to Monash Health recruitment and HR teams and is used as the primary ATS on the organization website. Integrations are implemented through the Mercury-hosted careers portal, enabling candidates to apply via the Monash Health site using Mercury RM ATS. The implementation narrative focuses on centralizing applicant intake on the public careers site and standardizing recruitment workflows within Mercury RM ATS for Monash Health.
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Monash Health implemented NextGen EHR as its Electronic Health Record. The NextGen EHR deployment emphasized core patient-facing workflows, with a focus on scheduling and bookings, patient data entry, appointment tracking, and communications support for clinical and administrative users.
Configuration work for NextGen EHR centered on appointment management and booking creation, data capture for patient encounters, and operational tracking of booked appointments. The implementation supported functionality consistent with an Electronic Health Record, including patient registration and scheduling workflows, structured data entry for bookings, and mechanisms to surface and resolve service-related issues.
Operational responsibilities tied to the implementation included creating and managing bookings for clients, tracking booked appointments, resolving service-related issues, and managing connections between clients and interpreters while troubleshooting connectivity issues. The support footprint described extended to clinical and administrative teams at Monash Health and formed part of a broader customer support scope that also serviced other government and nongovernment clients such as Dandenong Hospital and St. Vincents Hospital.
Governance and day to day workflows were oriented around centralized booking management and incident resolution for appointment connectivity, with staff accountable for data entry accuracy and for restoring interpreter communication links when failures occurred. These operational controls embedded NextGen EHR into scheduling and client communication processes across Monash Health sites.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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