Mondadori Store Technographics
Mondadori Store Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mondadori Store and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2875 Mondadori Store employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mondadori Store has purchased the following applications: Oracle Cloud HCM for Core HR in 2019, Sailing Arete for Point Of Sale in 2010, IBM Watson Assistant for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mondadori Store is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Sailing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mondadori Store revenues, which have grown to $891.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mondadori Store intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mondadori Store Tech Stack and Enterprise Applications
Mondadori Store HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Mondadori Store implemented Oracle Cloud HCM to standardize human resources processes across all of its businesses. Oracle Cloud HCM is deployed as a Core HR solution to consolidate HR administration and enable employees and HR personnel to focus more on strategic priorities.
The implementation emphasized core HR capabilities including centralized employee records, workflow driven approvals, employee self service, and process harmonization, streamlining each of the HR functions referenced by the HR director. Configuration work prioritized consistent data models, role based access controls, and automated HR workflows to reduce manual handoffs across business units.
Delivered as a cloud service, Oracle Cloud HCM unified personnel data and operational HR processes across Mondadori Store's publishing, magazine, and digital business units in Italy. The operational scope covered HR departments and the broader employee population, enabling consistent talent lifecycle workflows and a single source of HR information for management.
Governance shifted toward centralized HR process ownership and workflow based approvals to reduce administrative fragmentation and support auditability. The HR director characterized the program as putting HR in order, freeing mental capacity for other tasks, and adding value to the business, which supports the company strategy to consolidate on its core business.
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Payroll | HCM |
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2010 | 2010 |
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Mondadori Store ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sailing | Legacy | Sailing Arete | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Mondadori Store implemented Sailing Arete as a Point Of Sale solution. Sailing lists Mondadori among customers in its corporate brochure, describing Aretè Front Office solutions used to support retail and non-food point-of-sale processes in Italy, and the vendor material is the primary source for the engagement details.
Configuration and functional modules are inferred from Sailing marketing material and align with standard Point Of Sale capabilities, including front-office transaction processing, cashier workflows, product catalog and price maintenance, promotion handling, receipt and fiscal printing, and integration with store peripherals such as barcode scanners and cash drawers. Sailing Arete is presented as the store-level system for sales capture and checkout orchestration, with brochure language that implies configuration of cashier roles and daily checkout operations.
Operational coverage is described at the retail store level across Italy, impacting store operations, merchandising, and finance for sales recording. The brochure does not provide specific rollout phasing, technical architecture diagrams, implementation partners, or measurable outcomes, and module usage is inferred from marketing material rather than a detailed case study.
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Mondadori Store AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Watson Assistant | Chatbots and Conversational AI | AI-Powered Application | x | 2017 | 2018 |
In 2017, Mondadori Store implemented IBM Watson Assistant to power MyStore, an in-store virtual shopping assistant and customer interface. The deployment is an example of a Chatbots and Conversational AI application delivering conversational product discovery and guidance on the retail floor, and Mondadori Store worked with Mauden and IBM to build and operate the service hosted in the IBM Cloud.
The implementation combined IBM Watson Assistant conversational workflows with cloud hosting in IBM Cloud to provide natural language interactions for book discovery and purchase guidance. Functional capabilities emphasized conversational search, context-aware product recommendations, and an in-store kiosk experience that interacts with store staff and customers, aligning the Chatbots and Conversational AI application to retail sales and customer experience functions. Operational coverage was focused on physical Mondadori Store outlets, with solution governance and rollout coordinated between Mondadori Store, Mauden, and IBM to embed the assistant into store operations and customer engagement processes.
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Mondadori Store Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Mondadori Store CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Mondadori Store ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Mondadori Store IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mondadori Store
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mondadori Store Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||