AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Mondadori Store Tech Stack and Enterprise Applications

Mondadori Store HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2019 2019
In 2019, Mondadori Store implemented Oracle Cloud HCM to standardize human resources processes across all of its businesses. Oracle Cloud HCM is deployed as a Core HR solution to consolidate HR administration and enable employees and HR personnel to focus more on strategic priorities. The implementation emphasized core HR capabilities including centralized employee records, workflow driven approvals, employee self service, and process harmonization, streamlining each of the HR functions referenced by the HR director. Configuration work prioritized consistent data models, role based access controls, and automated HR workflows to reduce manual handoffs across business units. Delivered as a cloud service, Oracle Cloud HCM unified personnel data and operational HR processes across Mondadori Store's publishing, magazine, and digital business units in Italy. The operational scope covered HR departments and the broader employee population, enabling consistent talent lifecycle workflows and a single source of HR information for management. Governance shifted toward centralized HR process ownership and workflow based approvals to reduce administrative fragmentation and support auditability. The HR director characterized the program as putting HR in order, freeing mental capacity for other tasks, and adding value to the business, which supports the company strategy to consolidate on its core business.
Payroll HCM 2010 2010
Mondadori Store ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sailing Legacy Sailing Arete Point Of Sale ERP Services and Operations n/a 2010 2010
In 2010 Mondadori Store implemented Sailing Arete as a Point Of Sale solution. Sailing lists Mondadori among customers in its corporate brochure, describing Aretè Front Office solutions used to support retail and non-food point-of-sale processes in Italy, and the vendor material is the primary source for the engagement details. Configuration and functional modules are inferred from Sailing marketing material and align with standard Point Of Sale capabilities, including front-office transaction processing, cashier workflows, product catalog and price maintenance, promotion handling, receipt and fiscal printing, and integration with store peripherals such as barcode scanners and cash drawers. Sailing Arete is presented as the store-level system for sales capture and checkout orchestration, with brochure language that implies configuration of cashier roles and daily checkout operations. Operational coverage is described at the retail store level across Italy, impacting store operations, merchandising, and finance for sales recording. The brochure does not provide specific rollout phasing, technical architecture diagrams, implementation partners, or measurable outcomes, and module usage is inferred from marketing material rather than a detailed case study.
Mondadori Store AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Watson Assistant Chatbots and Conversational AI AI-Powered Application x 2017 2018
In 2017, Mondadori Store implemented IBM Watson Assistant to power MyStore, an in-store virtual shopping assistant and customer interface. The deployment is an example of a Chatbots and Conversational AI application delivering conversational product discovery and guidance on the retail floor, and Mondadori Store worked with Mauden and IBM to build and operate the service hosted in the IBM Cloud. The implementation combined IBM Watson Assistant conversational workflows with cloud hosting in IBM Cloud to provide natural language interactions for book discovery and purchase guidance. Functional capabilities emphasized conversational search, context-aware product recommendations, and an in-store kiosk experience that interacts with store staff and customers, aligning the Chatbots and Conversational AI application to retail sales and customer experience functions. Operational coverage was focused on physical Mondadori Store outlets, with solution governance and rollout coordinated between Mondadori Store, Mauden, and IBM to embed the assistant into store operations and customer engagement processes.
Mondadori Store Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2014 2014
Mondadori Store CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2015 2015
Marketing Analytics, Data Management Platform CRM 2022 2022
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Mondadori Store ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2020 2020
Mondadori Store IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Mondadori Store

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mondadori Store Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mondadori Store IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mondadori Store digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mondadori Store Technographics
Mondadori Store is a Media organization based in Italy, with around 2875 employees and annual revenues of $891.0 million.
Mondadori Store operates a diverse technology stack with applications such as Oracle Cloud HCM, Sailing Arete and IBM Watson Assistant, covering areas like Core HR, Point Of Sale and Chatbots and Conversational AI.
Mondadori Store has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Sailing and IBM.
Mondadori Store recently adopted applications including Teads Platform in 2022, comScore Activation in 2021 and TeamViewer in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mondadori Store’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mondadori Store’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mondadori Store technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.