AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Monkmagic India Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Odoo Legacy Odoo Open Source ERP ERP Financial ERP Financial Management n/a 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Mail Collaboration Collaboration n/a 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Interakt Legacy Interakt Helpdesk Customer Support CRM n/a 2024 2024
In 2024, Monkmagic India deployed Interakt Helpdesk to operate a WhatsApp-based quick commerce engagement and support channel within the Customer Support category. The implementation centralized customer conversations and order intake for a 25-employee leisure and hospitality operator operating in India. The implementation used Interakt Helpdesk alongside Interakt WhatsApp commerce features, specifically catalogs and forms, and leveraged Shared Inbox capabilities to capture trial requests and customer messages. Workflows were configured to route WhatsApp messages into the shared inbox for ticketing, order capture, and structured follow up, with automated message templates and form-driven data collection to standardize responses and sales handoffs. Operational coverage included customer support, order fulfillment and sales conversion teams, with governance enforced through routing rules in the Interakt Helpdesk shared inbox and standardized form inputs to reduce manual handling. Using the Interakt Helpdesk-enabled WhatsApp flow, Monkmagic distributed over 5,000 free trials in six weeks and converted 12 percent of trials to paid customers, outcomes that streamlined orders and support in the India rollout.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2025 2025
Application Hosting and Computing Services IaaS 2025 2025
Application Hosting and Computing Services IaaS 2025 2025
Domain Name System (DNS) IaaS 2025 2025
Network Management and Monitoring IaaS 2025 2025

IT Decision Makers and Key Stakeholders at Monkmagic India

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Monkmagic India Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Monkmagic India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Monkmagic India digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Monkmagic India Technographics
Monkmagic India is a Leisure and Hospitality organization based in India, with around 25 employees and annual revenues of $1.0 million.
Monkmagic India operates a diverse technology stack with applications such as Odoo Open Source ERP, Zoho Mail and Interakt Helpdesk, covering areas like ERP Financial, Collaboration and Customer Support.
Monkmagic India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Odoo, Zoho Corp. and Interakt.
Monkmagic India recently adopted applications including Odoo Open Source ERP in 2025, Zoho Mail in 2025 and Amazon EC2 in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Monkmagic India’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Monkmagic India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Monkmagic India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.