Mumbai, 400067,
India
Monkmagic India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Monkmagic India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Monkmagic India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monkmagic India has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2025, Zoho Mail for Collaboration in 2025, Interakt Helpdesk for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monkmagic India is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , OVHcloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monkmagic India revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monkmagic India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2025 | 2025 | ||
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2025 | 2025 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Interakt | Legacy | Interakt Helpdesk | Customer Support | CRM | n/a | 2024 | 2024 | In 2024, Monkmagic India deployed Interakt Helpdesk to operate a WhatsApp-based quick commerce engagement and support channel within the Customer Support category. The implementation centralized customer conversations and order intake for a 25-employee leisure and hospitality operator operating in India. The implementation used Interakt Helpdesk alongside Interakt WhatsApp commerce features, specifically catalogs and forms, and leveraged Shared Inbox capabilities to capture trial requests and customer messages. Workflows were configured to route WhatsApp messages into the shared inbox for ticketing, order capture, and structured follow up, with automated message templates and form-driven data collection to standardize responses and sales handoffs. Operational coverage included customer support, order fulfillment and sales conversion teams, with governance enforced through routing rules in the Interakt Helpdesk shared inbox and standardized form inputs to reduce manual handling. Using the Interakt Helpdesk-enabled WhatsApp flow, Monkmagic distributed over 5,000 free trials in six weeks and converted 12 percent of trials to paid customers, outcomes that streamlined orders and support in the India rollout. |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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