Monmouthshire County Council
County Hall,
Usk, NP15 1GA,
United Kingdom
Usk, NP15 1GA,
United Kingdom
44 16 3364-4644
Government
Monmouthshire County Council Technographics
Monmouthshire County Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Monmouthshire County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Monmouthshire County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monmouthshire County Council has purchased the following applications: Unit4 Business World for ERP Financial in 2019, Zellis HCM Cloud for Core HR in 2016, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monmouthshire County Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Barclaycard , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monmouthshire County Council revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monmouthshire County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Monmouthshire County Council Tech Stack and Enterprise Applications
Monmouthshire County Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Monmouthshire County Council upgraded to Unit4 Business World as its core ERP Financial application, executing a countywide implementation focused on finance and procurement. The upgrade consolidated use of Unit4 Business World across the authority and targeted an expanded user base of approximately 800 users, reinforcing the relationship between Monmouthshire County Council, Unit4 Business World, ERP Financial and the council’s finance and procurement business functions.
Optimum, the IT training consultancy, designed and delivered the training program and supporting materials for the Unit4 Business World upgrade. Training deliverables included Reference Guides, comprehensive end-user manuals, Trainer Packs and lesson plans, combined with classroom delivery and hands-on training sessions to reinforce role-specific workflows and transactional processes typical of an ERP Financial system.
Classroom delivery was executed at multiple locations around the county with Optimum running up to six sessions a day, enabling targeted training for the core finance team at County Hall, requisitioners and approvers distributed across the Monmouthshire area, and training for the governing body. The program emphasized role-based instruction for system managers, super users and corporate IT trainers to ensure consistent application of policies and desk-side support after classroom sessions.
The project workstream included redesign and realignment of core processes and procedures, with a pronounced focus on procurement workflows, reflecting the council’s intent to standardize policy-driven usage of Unit4 Business World. Optimum worked alongside Monmouthshire’s internal teams to tailor course content and delivery to local governance requirements and to support uptake of the upgraded ERP Financial functionality.
Training outcomes reported by stakeholders included reinforced policy adherence and improved user acceptance through role-specific and practical learning, and delivery of a full set of training documentation to support post-classroom adoption. The deployment approach combined centralized training design with distributed classroom execution to align system capability, governance and operational practice across the county.
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Expense Management | ERP |
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2020 | 2020 |
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Monmouthshire County Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis HCM Cloud | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Monmouthshire County Council implemented Zellis HCM Cloud for Core HR. The implementation targeted People Services and payroll operations supporting roughly 4,500 employees across the council in the United Kingdom and replaced the prior Resourcelink computerised payroll system.
Zellis HCM Cloud was configured to centralize core HR records and to support payroll processing workflows, including payroll production to timetables, payroll pre-run checking, complex tax and national insurance calculations, and handling overpayments and underpayments. The deployment aligned with Core HR capabilities for workforce administration, employee lifecycle data, and absence and payroll accounting controls, while payroll operations continued to produce BACS files for transmission and to balance control accounts.
Operational governance was anchored in the People Services Team with a payroll supervisor role focused on system operation, accuracy of data input, coaching and mentoring of payroll staff, and providing guidance on complex payroll queries. Process responsibilities emphasized legislative compliance, maintenance of IT and paper systems, and ongoing development of payroll service and team capability under the Zellis HCM Cloud Core HR environment.
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Employee Self Service | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Monmouthshire County Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Monmouthshire County Council deployed GumGum as its site-level digital advertising and audience targeting tool, using GumGum within an Artificial Intelligence Marketing context on the public website. The implementation centers on GumGum delivery of contextual advertising and visual intelligence capabilities, instrumented at the page level to analyze content and surface relevant creative and placements without replacing any named prior product.
The deployment is scoped to the council website and is managed through the digital communications and web content teams, aligning content delivery workflows with GumGum’s contextual targeting and creative optimization modules. Configuration emphasizes in-page script instrumentation and tag management patterns common to Artificial Intelligence Marketing implementations, with governance oriented around editorial review and ad placement policy controls to ensure content-appropriate delivery.
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Monmouthshire County Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Monmouthshire County Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Monmouthshire County Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Monmouthshire County Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Audit Manager | Manager | Risk | |
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Chief Executive | CXO | Finance | |
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Assistant Head Of Finance | Director | Finance | |
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Assistant Head of Finance -Revenue Exchequor & Systems | Director | IT | |
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Strategic Procurement Manager | Manager | Procurement | |
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Chief Internal Auditor | CXO | Finance | |
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Head Of people & Information Governance | Director | HR | |
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Head Of Human Resources | Director | HR | |
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Head of Information Security and Technology | Director | IT | |
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Apps Being Evaluated by Monmouthshire County Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Monmouthshire County Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Monmouthshire County Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Monmouthshire County Council Technographics
Monmouthshire County Council is a Government organization based in United Kingdom,
with around 4500 employees and annual revenues of $260.0 million.
Monmouthshire County Council operates a diverse technology stack with applications such as
Unit4 Business World, Zellis HCM Cloud and GumGum,
covering areas like ERP Financial, Core HR and Artificial Intelligence Marketing.
Monmouthshire County Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Zellis and GumGum.
Monmouthshire County Council recently adopted applications including
Barclaycard Spend Management (OEM Visa) in 2020, Quantcast Measure in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Monmouthshire County Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Monmouthshire County Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Monmouthshire County Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.