Rochester, 14614, NY,
United States
Monroe County Technographics
Monroe County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Monroe County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Monroe County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monroe County has purchased the following applications: Workday Financial Management for ERP Financial in 2023, Forms/Email Based ATS for Applicant Tracking System in 2006, OpenAI GPT-4 for Generative AI Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monroe County is running and its propensity to invest more and deepen its relationship with Workday , Visa , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monroe County revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monroe County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Monroe County Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | SAP ERP ECC 6.0 | Workday Financial Management | ERP Financial | ERP Financial Management | Avero Advisors | 2023 | 2026 |
In 2023 Monroe County selected Workday Financial Management as its core ERP Financial solution, following an RFP and vendor selection process managed by Avero Advisors. The selection formally replaced the county's SAP ERP ECC 6.0 environment and concluded with Workday chosen in February 2023 alongside five specialized vendors.
The implementation scope was defined as a combined Financial and Human Resources ERP deployment, with Workday Financial Management designated to deliver core financial modules and HCM capabilities. Avèro conducted a comprehensive ERP environment review that cataloged requirements across Enterprise Asset Management, Finance, Human Resources, Information Security, Interface Management, Procurement, and Reporting and Analytics to drive configuration decisions.
Integrations were explicitly scoped with named vendor connections, Cityworks supporting work orders and asset management, ADP providing tax services, CanAm/Teller handling point of sale, Sherpa supplying budgeting functionality, and Sympro covering treasury operations. Avèro is coordinating interface management and data flows between these systems and Workday Financial Management to enable consolidated reporting and operational continuity.
Avero Advisors is operating as the project management office, providing program governance, vendor coordination across six vendors, schedule and risk management, and functional alignment to county policy. The program established standardized interface specifications and a governance forum to manage change requests and resolve cross-vendor functional gaps during the phased rollout.
As of March 2025 Avèro is actively managing the implementation phase to transition Monroe County to Workday Financial Management, positioning the county to modernize ERP Financial and HR operations, streamline cross-department processes, and consolidate reporting and analytics into the new platform. Workday Financial Management is the central ERP Financial application in the countywide architecture, integrated with the five complementary vendor systems to form a cohesive enterprise solution.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2006 | 2006 |
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Core HR | HCM |
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2025 | 2025 |
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Payroll | HCM |
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2025 | 2025 |
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Time and Attendance | HCM |
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2015 | 2015 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2024 | 2024 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Monroe County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Monroe County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||