London, EC1V 2PD,
United Kingdom
Moorfields Eye Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Moorfields Eye Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Moorfields Eye Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Moorfields Eye Hospital has purchased the following applications: MEDITECH Expanse EHR for Electronic Health Record in 2024, Google DeepMind for Generative AI Platforms in 2016, Attend Anywhere for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Moorfields Eye Hospital is running and its propensity to invest more and deepen its relationship with Medical Information Technology , Google DeepMind , Attend Anywhere or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Moorfields Eye Hospital revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moorfields Eye Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medical Information Technology | Legacy | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations | n/a | 2024 | 2024 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Google DeepMind | Legacy | Google DeepMind | Generative AI Platforms | AI Development | n/a | 2016 | 2018 |
In 2016, Moorfields Eye Hospital entered a research partnership to implement Google DeepMind for automated analysis of retinal scans. The Google DeepMind implementation aligned to the Generative AI Platforms category and targeted clinical diagnostics and referral decision support within ophthalmology services in the United Kingdom.
The work focused on developing and validating AI models for automated analysis of retinal imaging, incorporating model training, cross‑validation and diagnostic classification workflows typical of Generative AI Platforms applied to medical imaging. Functional capabilities implemented included automated lesion and pathology detection, diagnostic classification to support clinician decision making, and prioritisation logic intended to surface urgent cases for faster referral decisions.
Operational integration centered on embedding algorithm outputs into Moorfields clinical imaging pipelines and referral workflows, supporting clinical teams in diagnostics and triage across hospital departments that manage retinal disease. The research program produced clinical validation activities, and subsequent engineering work transitioned models and deployment responsibility to Google Health for wider operational rollout beyond the initial research setting.
Governance for the program was structured as a clinical research partnership with staged validation and publication milestones, culminating in clinical results published by 2018 that reported high diagnostic accuracy and indicated potential to prioritise urgent cases. Moorfields Eye Hospital Google DeepMind Generative AI Platforms clinical diagnostics work therefore moved from research validation toward broader deployment through Google Health while retaining clinical oversight and validation as core governance elements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Attend Anywhere | Legacy | Attend Anywhere | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Moorfields Eye Hospital deployed Attend Anywhere to run drop-in and booked remote ophthalmic consultations in London as part of the COVID-19 response and A and E triage. Attend Anywhere was used to provide urgent eye care and remote consultations, positioning the Audio Video and Web Conferencing application to support clinician patient contact while limiting hospital footfall.
The implementation emphasized browser-based video consultations and low friction patient access, configuring Attend Anywhere for two primary workflows, scheduled outpatient appointments and unscheduled drop-in urgent consultations. Functional capabilities implemented included virtual waiting room management, clinician queue orchestration for triage, scheduled video clinic sessions, and in-call patient assessment tools consistent with an Audio Video and Web Conferencing solution for clinical use.
Operational scope covered urgent eye care pathways at Moorfields in London, with clinicians in A and E and urgent care services using Attend Anywhere to triage and manage case direction away from in-person visits. Governance and process changes focused on clinical routing protocols and appointment policies to preserve urgent care capacity, with rapid operational rollout driven by pandemic response priorities.
Outcomes reported by the program included high patient satisfaction and a substantial reduction in in-person appointments, with 78.6% of early users avoiding hospital visits. The Moorfields Eye Hospital Attend Anywhere Audio Video and Web Conferencing deployment sustained urgent care access while reducing physical attendance for urgent ophthalmic consultations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2024 | 2024 |
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